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Hotel overview

The Hotel Riu Palace Tropical Bay (All Inclusive 24h), is located at the famous Bloody Bay beach in Negril, Jamaica, one of the best resorts in the area par excellence. Its Victorian style inspires harmony and calmness surrounded by a 47,000 m2 garden.

There‘s no better way to relax than in a Riu Palace with all the options for relaxation it has to offer. The complex includes two fresh water swimming pools, a solarium terrace, gym, Jacuzzi, sauna, the “Renova Spa” wellness centre and a vast beach where you can sunbathe and enjoy a drink.

The 24h All Inclusive system gives you the opportunity to sample the best Jamaican cuisine prepared by our chefs for the buffet restaurant or the delicious menus in the themed restaurants: a wide variety to satisfy every palate.

We recommend you to try out the entertainment programme that the Riu Palace Tropical Bay has organised for all ages. For adults and children alike, there are endless activities to do as a family, couple or with friends. The complex includes two tennis courts, table tennis, a gym, volleyball, windsurfing, sailing, snorkelling, kayaking, bodyboarding, diving and other water activities. For the children, there is a playground near the beach and an entertainment programme where they can enjoy a range of activities with our entertainers. Jamaica harbours many secrets and wonderful places. You mustn’t miss excursions to the thermal springs of Rhodes, Hall Plantation, the crowded Seven Mile Beach, The Great Morass where you can see endemic birds and American crocodiles, or Roaring River, a cave where you can swim and see harmless bats. If you like to play golf, the Negril Hills course is perfect for enjoying a game. In Negril you can also go cycling through the hills which offer splendid photo opportunities. .

Fall in love with Negril and have your best holiday at the Riu Palace Tropical Bay.


Negril - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 44 miles

Property information

Year Built: 2001
Last Renovation: 2018
Total available rooms and suites: 452


Hotel details


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Hotel advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Guest staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guest staying at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 7690 reviews
  • 5.0 star tripadvisor rating

    We have just had the most amazing two week holiday at Riu Palace Tropical Bay. Thank you so much to everyone. We admire how hard you all work and are so committed to making our holiday such a great experience. Was our first visit to Jamaica we will be back.

    Dec 05, 2023
  • 4.0 star tripadvisor rating
    35th Birthday vacation

    I wish the pool stayed open a bit later. Food and staff was excellent! I did like the idea of having a mini bar in the room, however, the open bottles should be replaced once they are open to ensure the next guest can enjoy without fear of something being put in it. I did not like the fact you had to put the key card in the holder in order to use the lights in the room.

    Dec 05, 2023
  • 5.0 star tripadvisor rating
    RUI Palace Tropical Bay

    This was our second visit to this hotel, and we were equally impressed this time round. Rooms; Food Staff all first class. The only issue I have was the inability to book some of the restaurants as they were fully occupied before we arrived.

    Dec 04, 2023
  • 5.0 star tripadvisor rating
    Great Family fun

    I have been to many hotels including other Riu resorts but my experience at tropical bay was the most memorable. the food is great. but most importantly the staff was amazing,checking in was a breeze. the grounds are so well kept.Natalee,shereen and Ms williams were the most amazing servers. but the entertainment team was SUPERB. Lady T,Bubbles,advance,superman, black beauty,smallz ensured we had a phenomenal time. even the groundskeepers were friendly. i litteraly cried when i had to leave. 10/10 recommend and definitely will be going back

    Dec 01, 2023
  • 5.0 star tripadvisor rating

    Had another amazing time at this hotel, despite the Tropical storm while we were there which left lots of sea weed on the beach which hotel was slow to clear. Staff are all amazing and will do anything to make your stay amazing. Good in evenings in buffet is repetitive but good, we exhausted the speciality restaurants and went through all the menus in the 2 weeks we were there, steak we found always inedible (tough) in all restaurants but lots of other choices we had amazing rooms in block 6. We will be back again next year

    Nov 30, 2023