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Hotel overview
The Hotel Riu Palace Tropical Bay (All Inclusive 24h), is located at the famous Bloody Bay beach in Negril, Jamaica, one of the best resorts in the area par excellence. Its Victorian style inspires harmony and calmness surrounded by a 47,000 m2 garden.
There‘s no better way to relax than in a Riu Palace with all the options for relaxation it has to offer. The complex includes two fresh water swimming pools, a solarium terrace, gym, Jacuzzi, sauna, the “Renova Spa” wellness centre and a vast beach where you can sunbathe and enjoy a drink.
The 24h All Inclusive system gives you the opportunity to sample the best Jamaican cuisine prepared by our chefs for the buffet restaurant or the delicious menus in the themed restaurants: a wide variety to satisfy every palate.
We recommend you to try out the entertainment programme that the Riu Palace Tropical Bay has organised for all ages. For adults and children alike, there are endless activities to do as a family, couple or with friends. The complex includes two tennis courts, table tennis, a gym, volleyball, windsurfing, sailing, snorkelling, kayaking, bodyboarding, diving and other water activities. For the children, there is a playground near the beach and an entertainment programme where they can enjoy a range of activities with our entertainers. Jamaica harbours many secrets and wonderful places. You mustn’t miss excursions to the thermal springs of Rhodes, Hall Plantation, the crowded Seven Mile Beach, The Great Morass where you can see endemic birds and American crocodiles, or Roaring River, a cave where you can swim and see harmless bats. If you like to play golf, the Negril Hills course is perfect for enjoying a game. In Negril you can also go cycling through the hills which offer splendid photo opportunities. .
Fall in love with Negril and have your best holiday at the Riu Palace Tropical Bay.
Location
Negril - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
8484 reviews
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Jul 01, 2025Amazing holiday, we would return!
Just returned from 2 week holiday at Tropical Bay, what can I say it was outstanding! Before we went the 2 weeks before we were stressed with all the negativity, we shouldn't have worried! We were in block 0, yes I could occasionally hear motorbikes but you could hear them by the pool too. Air-conditioning was great, then it stopped working in our room, we had a quick room change with no fuss to another room. Rooms were modern and very clean. Minibar was refilled as needed, just pop a request on the app (top tip is use the app for everything, booking a la carte or asking for extra pillows!) The whole hotel was super clean, the pools were cleaned a couple of times in the day. They also cleaned the sunbeds on a rotation, blocking some off early and cleaning them before breakfast. Staff amazing, every person was friendly and helpful and not because we are big tippers, we did tip regularly but it didn't matter the service was the same. Buffet was great, food was fresh and plentiful. We loved the a la cartes, steakhouse outstanding and our fav but buffet really had something for everyone. Beach is amazing as is the sea, no rocks or seaweed but plenty of fish around (they loved a few breadcrumbs!) We sat by the pool, which was about 10 steps from beach so best of both worlds. No rush for sunbeds, they were plentiful. I've been trying to think of a negative, the only thing is the distance from the airport on awful roads, but that is what it is. I really get now why this hotel has such a following of return guests, we would defo return!
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Jun 26, 2025
Girls trip
Girls trip great resort have been there seven times best beach ever friendliest workers especially upstairs bar Katie and Lisa captain crazy at the buffet diamond and snoop on the entertainment team and Julian and Isabel in management. Love this resort can’t go wrong with it.
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Jun 26, 2025
Best Vacation Ever
I have travelled to many places, however non of the places have touched my heart like this one.The resort, and staff are awesome. I will be back in December
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Jun 25, 2025
Fantastic Stay!
Travelled in June 2025 with my partner for 1 week. We enjoyed our time and will be back :) We had an ocean view room (highly recommend the upgrade!) Pros: The beach is crystal clear and warm! Sand is white and not rocky Excellent selection of food at buffet and good quality Jerk chicken hut was delicious! Good variety of options for a la Carte’s (no issues with booking either) Entertainment options were great even on the rainy days RIU party was a blast No issues getting beach chairs Enjoyed the 24/7 lounge with snacks and beverages Plenty of chairs at the pool areas Mid sized resort and wasn’t too big so you could easily walk to amenities VERY well maintained outside, super clean walkways and even when it rained they ensured to clear the pathways of puddles Cons: Distance from the airport - roughly 2 hours if you book through a group shuttle (I recommend the upgrade to private transfer) The beds were uncomfortable and 2 beds were pushed together which was a little odd and uncomfortable in the middle Room service was sometimes inconsistent (we had to call a few times to get our room cleaned) The gym and the rooms are a little outdated Shout out to Damian and Twain who served us all week at the buffet and were very attentive. Shoutout to Andrew at the pool bar who was always ensuring we were topped up with drinks Shout out to Iyesha at reception who provided us excellent customer service and ensured we enjoyed our stay
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Jun 25, 2025Great stay
We had a lovely time. The resort is on the basic side so if you’ve stayed at other Riu palace’s, this particular one is scaled back a lot. It’s also much smaller than other palaces which we liked. It was almost boutique size. Walking everywhere was within a couple minutes. Rooms were nicely updated. Our room was in building 0. Closest to the road in the garden view area. The road traffic can be disruptive if you’re a light sleeper or if noise bothers you. So it’s something to consider when booking your room category. The property itself seems bare. I would’ve liked to have seen more vegetation and trees. The resort floods everytime it rains so they have river rock pathways everywhere that divert the water to drains. However the walkways stay very slippery as they are tiled. Kinda dangerous. We only ate at the buffet and the food for dinner particularly was phenomenal and we are picky eaters. We didn’t have a bad meal. The app for dinner reservations was very difficult. It did not recognize our room number and the front desk couldn’t figure it out. The restaurant menus did not appeal to us so we stuck to the buffet and were not disappointed. The beach here is the real selling point. Zero waves. Clear blue aqua water. Lots of palm trees for shade as well. The entertainment at night besides the bands, which were great, was kind of cheesy. It’s very quiet at night. So we were bored every night after dinner. Some entertainment also started too late. Around 10-11pm. Was not worth staying up for it. Overall we had a nice time. Met some great people.