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Hotel overview

The Hotel Riu Palace Tropical Bay (All Inclusive 24h), is located at the famous Bloody Bay beach in Negril, Jamaica, one of the best resorts in the area par excellence. Its Victorian style inspires harmony and calmness surrounded by a 47,000 m2 garden.

There‘s no better way to relax than in a Riu Palace with all the options for relaxation it has to offer. The complex includes two fresh water swimming pools, a solarium terrace, gym, Jacuzzi, sauna, the “Renova Spa” wellness centre and a vast beach where you can sunbathe and enjoy a drink.

The 24h All Inclusive system gives you the opportunity to sample the best Jamaican cuisine prepared by our chefs for the buffet restaurant or the delicious menus in the themed restaurants: a wide variety to satisfy every palate.

We recommend you to try out the entertainment programme that the Riu Palace Tropical Bay has organised for all ages. For adults and children alike, there are endless activities to do as a family, couple or with friends. The complex includes two tennis courts, table tennis, a gym, volleyball, windsurfing, sailing, snorkelling, kayaking, bodyboarding, diving and other water activities. For the children, there is a playground near the beach and an entertainment programme where they can enjoy a range of activities with our entertainers. Jamaica harbours many secrets and wonderful places. You mustn’t miss excursions to the thermal springs of Rhodes, Hall Plantation, the crowded Seven Mile Beach, The Great Morass where you can see endemic birds and American crocodiles, or Roaring River, a cave where you can swim and see harmless bats. If you like to play golf, the Negril Hills course is perfect for enjoying a game. In Negril you can also go cycling through the hills which offer splendid photo opportunities. .

Fall in love with Negril and have your best holiday at the Riu Palace Tropical Bay.

Location

Negril - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 44 miles

Property information

Year Built: 2001
Last Renovation: 2018
Total available rooms and suites: 452

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Guest staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guest staying at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 8055 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Tropical family holiday

    We had a 2 week holiday in September with our two young adult children, we considered so many different hotels but all feel we made the right choice with booking RPTB! Excellent food with a good choice, clean, spacious rooms, lovely well maintained grounds and obviously an outstanding beach, but the stand out at this hotel for us were the brilliant staff, who really do give the place a heart. The entertainment crew work enthusiastically to ensure guests have a good time, the reception staff are so courteous & helpful, and most of the bar & restaurant staff are warm & obliging. Amongst all these are some great characters who build rapport with guests & you can see there are clearly plenty of repeat visitors for that reason. We went on some fantastic snorkelling excursions courtesy of the fabulous Scuba Caribe crew & ventured out to Ivan’s, Ricks & Margaritaville. Really enjoyed nightly cocktails at the tropical plaza bar before dinner & also liked Daiquiri for the pianist & if we wanted somewhere cool. A few personal touches were nice - the fresh coconuts & fruit trolley service by the pool & speciality cocktail stations outside the restaurants. Cons - I think the hotel could be improved by extending & renovating the 24 hour restaurant area into a sports bar with pool tables & TV screens. I would also change the layout of the main buffet restaurant & add partitions/booths & background music. Whilst the food is excellent, the room is huge & does feel abit canteeny, it needs to feel more like a restaurant. Specialty restaurants were mixed, we had no problem with booking, our favourite was probably the Italian. Whilst it’s good to see the hotel is very keen on getting customer feedback, I think they need to consider the method & timing - being handed a clipboard & questionnaire at the table at the end of every meal takes the magic away somewhat! There is a coffee bar in Daiquiri but it doesn’t open until 10am which seems a waste of somewhere ideal for people to have their morning coffees. A couple of the staff were rude & abrupt but they really were in the minority. Overall a very good to excellent hotel in a beautiful location - would recommend!

    Oct 13, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great Hotel and Service

    This hotel was fantastic the staff did everything in their power to take care of us 100% without question anything we needed they saw to our needs the only problem that I had with them is there restaurants out of the five nights we stayed we only ate in one restaurant except for the buffet the other days it should be easier to get a reservation or no reservation at all to eat at the restaurants they have five restaurants I don't understand why they're always booked and they can't have somebody just walk in and eat it seems ridiculous to me you should pay more attention to the guest eating in the restaurants has nothing to do with the staff the staff was excellent It's just getting in the restaurant was almost impossible we only ate one restaurant the whole time we were there except for the buffet

    Oct 12, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The Best Vacation Ever

    It was my best Riu trip ever. I spent 10 days this time for my daughter’s 32nd birthday. The beach was beautiful and amazing! Food was also with a variety of dishes and choices beautifully presented. The room was clean and well appointed every day. The drinks were excellent each one as good as the last with champagne flowing easily. The grounds were well kept and beautiful but could be improved upon in the future .

    Oct 11, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Fabulous

    Stayed at Rui Palce, The complex was very clean as was the rooms. The beach was amazing and kept to a very high standard even with the unsettled weather at the beginning. The staff were always smiling and very helpful. The only downside was the speciality restaurants, firstly had trouble making reservations via the app, also the chefs need to taste their from as it lacked seasoning. The buffet restaurant was very good and there was always a lot of choice. Overall it was a fantastic break

    Oct 11, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best place ever

    We loved it the ppl was lovely I loved it so much the kids cried when we love the entertainment was the best bubbles my kids loved her we loved them all

    Oct 10, 2024