Hotel overview

Experience a world of comfort and convenience during stays at this expansive resort. Spread amidst lush tropical gardens and a beautiful beach, guests to this popular resort enjoy an impressive selection of restaurants, extensive activities, exciting entertainment and family-friendly amenities including a kid’s pool, mini-club and playground. From sun-up to sun-down, there is something for everyone at this romantic island getaway.

Location

Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 16 miles

Property information

Year Built: 2006
Floors: 4
Total rooms: 676

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policies - Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. 

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 1470 reviews
  • 5.0 star tripadvisor rating
    Best Hotel

    My husband and I have been going to this hotel 2-3 times a year for about 6 years. The staff is always friendly and willing to go out of their way for you. The manager is awesome!!! They have become our Dominican family and Riu Palace Punta Cana my Dominican home!

    Nov 20, 2020
  • 5.0 star tripadvisor rating
    Great stay!!

    We visited Riu Palace Punta Cana 11/14-11/18. Had an amazing time! Food: Food was amazing! Best I’ve had at an all inclusive. There were more options on the weekend when there was more people at the resort. On the weeknights only 1 or 2 restaurants were open, but the alternated every night so you still get a good variety. We ate at the steakhouse twice, and the Italian restaurant once. Had lobster ravioli at the Italian, it was great! Tried the Ribeye and the grilled lobster tail at the steakhouse, loved the preparation of the lobster! Breakfast and lunch buffets were great as well. Enough options for everyone. Rooms: We had two junior suites with standard view and they were decent! Hot water/water pressure was great throughout the stay. The rooms were pretty humid, which is to be expected traveling to the Caribbean. Pool/beach: We pretty much stayed at the pool and beach the entire time. Water was very clean and the seaweed was minimal. There were a few people walking around selling cigars/coconuts but it wasn’t a bother. Plenty of beach chairs to go around. Great Mojitos! Covid-19: The resort was very quiet. Seemed like it was only around 20% occupancy. It literally felt like we had the resort to ourselves. Because of this, we felt safe the entire time. Chairs were more than 6 feet apart, masks were required, and hand sanitizer was plentiful. The swim up bar was closed due to covid. You had to have a mask on to get a drink at the bar, or you would not be served. We loved that everyone working was very strict about the Covid-19 protocol. Felt safer than being in the grocery store back home! Shout out to the servers Olivo and Hilario, they were fantastic! Every staff member we encountered was great, we felt genuinely welcomed!

    Nov 19, 2020
  • 5.0 star tripadvisor rating
    SANDY IS THE BEST

    We had the best experience in dining THANK TO SANDY SANTANA .. Sandy was everything we could have ever asked for when dining .. Thank You Sandy GRACIAS A SANDY SANTANA FUE EL MEJOR MESERO 🤩 LO PASAMOS BIEN GRACIAS A USTED

    Nov 16, 2020
  • 5.0 star tripadvisor rating
    Excellent

    Great Time while there, services and the areas around the hotel were perfect, I love the shows at night, Overall I was very satisfied. The food and restaurants were incredibly good. The bar and drinks were super good and the swimming pool and beach too.

    Nov 11, 2020
  • 5.0 star tripadvisor rating
    Pausing on Purpose

    What can I say. The palace staff treated my bestie and I like queens. Sandy and Joel greeted and catered to our needs from breakfast to dinner. No glass was empty weather it be champagne or coffee. True gentlemen! This was the perfect escape from the mundane life back in the states. COVID-19 has impacted many things including the food. But I didn’t come here to eat. It was a much needed pause to reset my mind body and spirit. We will return and with that I recommend

    Nov 02, 2020