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Hotel overview
Location
Riviera Nayarit - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be
removed from the property, at their own expense. Parties in rooms are not permitted. EFFECTIVE FROM 03/30/21
Transfer Policy - A price may display, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
6896 reviews
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Dec 04, 2024Best vacation ever
This resort checked so off our boxes. We enjoyed ourselves from day one and didn’t want to leave so we’ve already booked another vacation at this resort for next year! See ya soon!
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Dec 03, 2024
Beautiful hotel and great food.
Beautiful resort. Excellent food, nice rooms, great service. Not for people who have problems walking. Not enough accessible washrooms. Not to large of a resort so you can get to everything easily. Bar pool is the most fun. Restaurants do not need a reservation, just go down by 6 pm and you’ll get a table.
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Dec 03, 2024
Classy Hotel
My first time in Mexico, and first time at an all inclusive, and first time with RIU. Hotel was simply stunning, and our suites were even better than shown in the pictures. Staff was so friendly and polite, and food excellent.
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Dec 02, 2024Beautiful Resort
We really enjoyed our stay at the Pacifico Palace. The hotel was recently renovated and very clean. Liked that it is only an adults only resort. Staff provided exceptional service. Booze was great! A couple of negative points. Food was not as good as other RIUs that I have stayed at. Buffet dinner themes seemed very repetitive during our week stay. ie; Latin, Mexican, Spanish, Cuban. No straws for the frozen cocktails. My wife would of preferred to have a straw to sip on their frozen cocktail.
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Dec 02, 2024
Family Vacation
The room was beautiful and everywhere in the hotel was very clean. The beach was soft sand, good to walk on and the ocean was clear, no seaweed. All the restaurants were very good and we especially enjoyed the Steakhouse. The breakfast and lunch buffets were full of a variety of choices and the staff were very friendly. We enjoyed participating in the dance and excercise classes with Yamile. We picked up the bags at the Towel counter to play cornhole on the beach and had fun. Unfortunately, the staff only turned up one day to organise. We were disappointed with the entertainment and the music for dancing to, did not start until around 10:30pm which was too late for us.