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Hotel overview

Riu Palace Las Americas is an Adults Only resort combining a tradition of luxury and style with beautiful beachfront surroundings, and a tranquil respite from the worries of everyday. A five-minute walk from the shopping, dining and entertainment of Cancun’s Hotel Zone, guests to the Riu Palace Las Americas enjoy richly-appointed guest suites featuring a private balcony or terrace, a distinctive selection of all-inclusive restaurants and bars, opulent spa services and an exciting selection of unique activities and entertainment. Encompassing the finest luxury and service of Cancun, Mexico, the Riu Palace Las Americas is the perfect choice for couples and luxury travelers seeking romance and relaxation.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property information

Year Built: 2004
Accessible rooms: 3
Floors: 8
Total rooms: 372

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The state of Quintana Roo will be charging a sanitation tax of $79.20 MXN Pesos per night, per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*
Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 5129 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing first time at Riu Palace last Americas

    Every moment at the Riu Palace Las Americas was simply amazing. From Domingo and Berenice at the front desk who made a special anniversary even better, to literally everyone who works there. Every meal we were treated to excellent food and great service. A few loud guests but not the hotel’s fault. The only issue I had was a bed that was too soft for me but most people love that so nothing else to complain about. Will definitely return.

    Apr 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great girls trip!

    Beautiful hotel & beach. Staff were absolutely amazing! So friendly & really cared for your well being. Felt safe & had an amazing time hanging out on the beach, pool & restaurants. Love that no reservations are required.

    Apr 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Second stay at this fantastic resort!

    My wife and I love the RIU Palace Las Americas, and this is our second week stay in 2 years. We love the beach, pools, restaurants, entertainment, staff, and beautiful architecture.

    Apr 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love this place!

    Love love love! My husband and I come here every year. We love the RIU Palace so much. The staff are so welcoming and kind. The hotel is always spotlessly clean. Everybody is friendly and helpful. A special thanks to our waiter at the Black and White steakhouse, Eder. He was fantastic. So attentive. Abu in the lobby bar is funny and keeps the drinks coming. The entertainment staff are fantastic and so hard working. This is our favorite place to vacation. Can’t wait until next year!

    Apr 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Very nice resort

    Nice beach Nice and clean hotel very good services in the hotel and room service (water full in the fridge every day) Good variety of food at the buffet

    Apr 16, 2025