Wish you were here?
Hotel overview
The Riu Palace Kukulkan Adults Only (All Inclusive 24h),This is an Adults Only category it is located at the heart of one of the most touristic destinations in Mexico, Cancun, the property is situated on a dazzling stretch of white sand beach and framed by tropical vegetation and crystal clear turquoise water And with the opening of these sophisticated adults only resort, the new Elite Club concept is being introduced, elevating the experience even more with exclusive room locations, enhanced services in and out of the room and more upgrades for the ultimate vacation.
The wellness centre is fully equiped to offer unparalleled relaxation possibilities. Massage treatments, relaxing pools and steam baths add up to the mix with the variety of treatments to chose from. Also the hotel offers sauna, jacuzzi and swimming pools, where a sunbathing with a cocktail is a must.
Our renowned All Inclusive system invites you to taste a huge variety of dishes from local to international recipes. o Its great variety of culinary options will leave everyone more than satisfied. Additionally to specialties that go from Japanese to Gourmet Fusion, guests will also enjoy daily signature drinks created by a mixologist at the lobby bar, a Burger bar by the pool, improved Capuchino bar and room service menu including vegetarian options of the hotel by serving wonderful cuisine such as: japanese, italian or mexican.
Getting fit in your holidays is possible with the gym, sport activities, volleyball, and also water sports as kayak and snorkel. Adults won't feel bored thanks to the live shows, music, and other entertainments during the day and night.
In the surroundings of Cancun are natural spaces and heavenly beaches. You just can not miss the most popular visit of Cancun, "Chichén Itzá" the fantastic maya ruins or Isla Mujeres to see the protection and reproduction of the turtles. Visiting the different museums with the history of this region or climbing up the scenic tower to enjoy some unbeatable colorful views of the city and coast is just the beginning of these unforgettable holidays.
Both guests and relaxation seekers will enjoy a diversity of indoor and outdoor activities, adding to our daily and nightly entertainment programs with live shows and music.
All this contributes Cancun being an incomparable destination. Enjoy the best offers of Mexico and spend some relaxing time at the hotel. For more information you can consult our Cancún travel guide.
Location
BeachProperty information
{{title}}
Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - A minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
1424 reviews
-
May 13, 2025Mothers Day in Mexico 2025
A group of 20 of us came to this resort to celebrate Mother’s Day and Birthdays. This resort is beautiful! The service is amazing! The beach did have TONS of seaweed but I didn’t smell it at all. The waves were very high so I didn’t spend much time in the ocean. The restaurants are hit or miss but the Buffet is great! The turn down service every night was an extra treat. I spent all my time in the infinity pool and I think it’s a resort favorite. I met tons of nice people there.
-
May 12, 2025
Loved this resort, would go back again for sure!
This was the first time staying at this resort and everything was excellent! It was clean, food and service were great! Loved the 3 pools! I’m not a huge beach person, but the beach was great as well!
-
May 11, 2025Know why you are coming here
I have a very mixed feeling about this one. I really liked the RIU stage shows and I think the quality was really great! However the RIU party was a real disappointment, much worse arrangement, like you are going to a worse property that was not set up to handle the traffic, I am being nice. Many of the pool workers were super nice, and I think the front desk people should learn from them. Seriously, if the management is reading this, I recommend you retrain your front desk. Back to the point, if you like drink and party, come here. No food after 10pm except limited room service and no food between 10:30am and 12pm.,
-
May 10, 2025LIVE PARASITES IN FOOD
During dinner, I made a salad and discovered a live parasite in it as I began to eat. The manager, though initially apologetic, quickly lost her sympathetic demeanor. We received no compensation for this incident. Instead, she suggested we try the steakhouse. We waited there for 45 minutes, watching others who arrived after us enjoy their meals. Eventually, she offered to deliver the food to our room, but by then, we had lost our appetite and didn't want to eat. The next day, she didn't follow up with us or offer any additional amenities. When we asked for a refund, she was rude and claimed she had nothing to offer. Avoid eating here unless the food is thoroughly cooked or reviewed before consumption. The staff, however, was friendly, and the facility was clean. But what does cleanliness matter when you lose your appetite after such an experience?
-
May 07, 2025
Awesome resort!!
Great adults only resort! Food was comparable to any all inclusive, beautiful location, amazing rooms, pools, beach access. Only complaints are the entertainment was a little lacking, you can shuttle to the Riu party resorts but not much going on at the resort. The location also lacks any visibility to a sunset, but you can find a spot nearby to see that if you want!