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Hotel overview
Located directly on the prestine beach of Mahoe Bay on Jamaica`s north coast, this Adults Only hotel (+18yrs) is your best choice for relaxing vacations. Soak up the sun and enjoy a refreshing drink at the chill-out bar on the beach or cool off in one of three infinity pools (two with swim-up bar) with under water loungers. If you are looking for an exclusive holiday experience, discover the Elite Club by RIU concept with rooms in premium locations and additional perks like the Elite Club Restaurant, Elite Club Pool and more. The variety of culinary options offered by this hotel is exceptional. You can enjoy international dishes at the Buffet, as well as have dinner at one of the specialty restaurants serving Asian, Italian and fusion cuisine and the best steaks. For your sweet tooth, ice cream, cakes, pastries, coffee and coffee specialties are served at the Capuchino Patisserie & Ice Cream Parlor. During the day, take part in the RiuFit activities, play tennis or volleyball, go kayaking or snorkeling or hit the gym for a quick work-out. Also available to you is the "Splash Water World" water park at the neighbouring Riu Montego Bay and when you are ready to relax, pamper yourself at the Renova Spa which offers different treatments and massages. At night you can enjoy a signature drink from our Mixology Cart in the Lobby Bar or watch a show at Riu Montego Bay. Here you have also free access to "Pacha" nightclub with all drinks included and you can visit the Riu Party events as well.
Location
Montego Bay - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers,
One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult
terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from
the property, at their own expense. Parties in rooms are not permitted.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
4897 reviews
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May 22, 2025Hotel was very clean staff friendly weather was good need more and better entertainment in evening
Hotel very clean food was good staff friendly weather was good Very costly if you have to go to hospital, could do with better entertainment in the evening, but could go next door if needed.
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May 18, 2025A beautiful stay
My husband and I stayed at RIU Palace and it is an awesome place to go to. The service is great, The food is top notch. It is very clean and well taken care of. Our mattress was hard so I found I didn't always sleep great. The rooms are nice and spacious. The beach is lovely, combined with the resorts on either side. When you go in the ocean to swim, it is very mucky. That would be my only complaint. I would recommend water shoes.
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May 14, 2025
Great Family Holiday
Been twice before so thought it would be great to bring the family, we can use the facilities in the other 2 hotels so there would be plenty for us all to do. Good points: The Palace is by far the best. Bedrooms spacious and clean, housekeeping do a great job. Entertainment Team were FANTASTIC and kept all entertained, they definitely work hard (Astro, Genius, String Bean, Dinero and DJ Unstoppable). Lobby Bar was great for a pre dinner drink and Archer was on hand making cocktails for us. Pool area clean and tidy and the bar staff out and about getting and delivering drinks was fab. The Not So Good - we were a late arrival (2345hrs) and the night receptionist was not that helpful, meaning we had to return the following morning! The APP and Restaurant bookings, very hard to get a table and the speciality restaurants not open every night. As we were in the Palace we could use the other 2 hotel's restaurants BUT couldn't book them on the app and if you just turned up they said they were full so ended up in the buffet, again! Out of a 14 night stay, we were only able to dine in the speciality restaurants once! Only some of the Restaurant staff were friendly and cheerful, the majority were not and gave the impression you were putting them out. All said we had a great time. Perhaps won't be going back to Jamaica but would consider a RIU hotel again.
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May 13, 2025
Absolutely amazing resort
This was by far the best holiday we ever had. Amazing staff who where just so attentive and lovely. We will definitely be back
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May 10, 2025
Great holiday 👍
This is a great and friendly hotel, the entertainment team was fantastic, always making sure you know what is going on.rooms was nice but needed a bit of TLC in places over all very nice.