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Hotel overview
Location
Punta Cana - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policies: Spring Breakers (either groups or individuals, regardless of age) are not allowed at any RIU property, at any time during the year. RIU Hotels & Resorts, reserves the right to withhold admission to any Spring Breaker. The hotel reserves the right of admission and may request clients to show passport or official ID to prove full identification. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.
The connecting Junior Suites has a minimum occupancy of 4 in each room booked.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
10193 reviews
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Oct 05, 2024Beware
So I booked this placed since it was given an overhaul. I figured it would be good to stay somewhere pretty modern. Let's just say a complete renovation doesn't fix incompetence. After arriving tired from an all day tour in Saona island we went to the room to discover our room key didn't work. Upon going to the front desk the not so bright person working there said we had to pay because we are only there for 1 night and they checked us out. He was adamant about us not having more than 1 night.I was irrate as he was telling us to pay when we already had our reservations. We lost a whole hour of our day as they were trying to resolve this and to top it off it was my son's birthday I value my time & my family's time. Our time is priceless especially on vacation. They did nothing to compensate us. To top it off, we went to their steakhouse and sat there for 2 hours before being served our main course. Our ticket couldn't be found according to them. Come to find out the table next to ours had the same complaint so what gives? I learned you can't fixed certain things and can't expect everyone to be smart and know what they are doing. But upper management should hire people who are competent at doing their job.
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Oct 05, 2024Best Resort Experience
Excellent service, staff was nice and food was great especially breakfast and the drinks were top quality.
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Sep 29, 2024
FANTASTIC HOLIDAY
The hotel has been refurbished to a high standard. A few tweeks but that will come in the next few months as it had only just opened. We travelled with TUI. We highly reccomend the Coral reef snorkelling trip was amazing. Its 1/2 day. The captain and team were so attentive as soon as you got on board. The coral reef information and the enviroment help by TUI is a brilliant hand in hand trip. Alot of information, beautiful fish when snorkelling. The photos they take are sent to you via your email address at NO EXTRA COST!!!! Having fresh coconut water with the rum was amazing!! This was on an excluded part of a beach that no else was on. The floating kitchen food was as good as the hotels!! Only a couple if critsisms about the hotel itself. Smoking on swim up bar needs to be stopped. Dress code needs looking at in the restaurants in the evening. Food was fantastic overall. The mixology cart in the evening in the main lobby near the Daquari bar, did a different cocktail for you to try. This is a very nice idea, so could try different ones every night. We will definately want to come back with some friends.
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Sep 29, 2024
Happy tripper
I have to say that everything for us was fantastic , the resort , staff , rooms , food . We are now happy that we can tick Dominican off our bucket list but I’m sure we will return 👍👍
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Sep 28, 2024
Family Vacation
I would highly recommend Newly renovated Riu Palace Bavaro.It’s great for families and couples (they have an adults only pool).The food and the service was exceptional.The grounds are clean and well kept.The only complaint that I have would be mosquitoes, hopefully they can get that issue resolved. We will definitely be returning.