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Hotel overview
Location
Aruba - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
8004 reviews
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Oct 24, 202135th Anniversary
This was our first trip to Aruba. We'll be back! Our choice to stay at the Riu came on high recommendation from friends, then reinforced by our neighbor who informed us this is where they stay when in Aruba. We can say they were all right! The best vacation experience! Clean, comfortable accomodations. Elizabeth greeted us every morning with smiling eyes (masks worn) & a fresh cup of coffee every morning. We enjoyed our meals in the Japanese and Steakhouse restaurants, but, actually really enjoyed the buffet the best. Every evening had different choices from Salmon Wellington to prime rib, a seafood night, to a Mexican night complete with mariachi band. Desserts.....endless choices! The pool..... fantastic! Great poolside service. THANK YOU, Nelson! I wasn't sure what to drink. He asked what I liked. Came with a drink that I liked so much, was my drink for the week. He then wrote the "recipe" down and gave it to my husband so that he could "take care of me" back in Ohio. 😁 The whole Riu team works hard to entertain, serve and make sure your time in Aruba is memorable. 💕
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Oct 21, 2021Awful
AWFUL.....I have been to Aruba multiple times and picked RIU for the first time. Worst decision I have ever made. I went with about 30 Family memebers which all stayed next door at the Hilton. I've always stayed there. First night we get there and walk into the room, smelt like mold. So I checked the air unties...mold every where. The said they would just clean it. Never did and moved us to another room. Guess what...Mold again, this time on the couch and chairs. Outlet almost caught fire....lights had stuff growing on them.. They did NOTHING for me in return. So I packed my stuff and walked out and went and stayed with my family at the Hilton. They still charged me the full stay for thousands of dollars and not one penny in return.. Safe yourself and just go next door to the Hilton or Marriott. Same price and wayyyyyy better rooms/service/ and maintenance towards their building. I hope I can upload these photos. Zimmerman October 3-7th
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Oct 21, 2021Baecation
I must say the RIU was great. Reading all the reviews prior to travel drove me crazy..wondering if I picked the right hotel..Hands down it was a great trip. The follow the COVID protocols which is great. The bar in the room was stocked..The room view was amazing. Yes, there is construction at the Antilles, but the noise didnt even bother us...THE BEACH is to die for...It was the best 4 days I had in a very long time. I will say when you have to get tested to return to your home make your appoint early and go to the 3rd floor 10-15 minutes earlier than your scheduled time. I made out appointment for 7:00am-7:30am and we arrived to the 3rd floor at 6:50am and there were 5 people ahead of us. The test was easy and quick and we received the results the same day. Thank you RIU for am amazing time.
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Oct 20, 2021
Having a very good stay at the RIU Palace.
My wife and I are at the RIU palace now, and are very satisfied with this resort. First off, know there is construction next door at the RIU Antilles. I have not been over there, but roughly 1/2 the place is being renovated. You can hear it sometimes, but a serious non-issue to us. The Palace is running just fine. Our room (811) is great. If I wanted to knit-pick, a drawer in the dresser is off the rails, but otherwise all is as it should be. The bar is stocked fully, including 4 bottles - Rum,Vodka, Scotch and Cognac. The room is clean and the view is awesome. The beach and pool are well maintained and and the staff….the staff throughout is the friendliest and most accommodating we have ever experienced, and we are pretty well traveled. I would return just for them. The food at the buffet - also excellent with many choices. We tried the Italian place last night and had a great meal too, if you are on the fence and worried about reviews, relax. It’s good at the Palace.
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Oct 17, 2021
Shammed at the buffet
I went to the buffet with about 12 of my friends to eat dinner. I was wearing a nice top and a cute skirt. I actually was more dressy than many of the people I was with. I got stopped I think entrance because my attire was not appropriate. As I said I was wearing a nice fancy cute top and a skirt. My top was not even cleavage bearing. Meanwhile as they’re telling me my attire is not appropriate there’s a man at the Buffay in foot flops and his swim trunks getting supper. The woman was telling me that her manager said my attire was not appropriate but when I asked her to produce the manager was saying that she could not. Every person that she produced said that my attire Was appropriate. Instead of giving me the apology I requested they simply said they were sorry that I felt this way. And tried to make me feel bad because the woman who shamed me was crying. She was right to cry because she was wrong and I was humiliated these people are horrible and I never received an appropriate apology