Wish you were here?
Hotel overview
Location
Aruba - BeachProperty information
{{title}}
Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th, 11th or 16th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
9280 reviews
-
Apr 23, 2025Riu Palace Aruba
Hotel was beautiful. Food and service outstanding. The only negative thing is the beach chair situation. To be able to have shade my husband had to go down about 5:30 am to reserve chairs. It seemed as if other guests were paying the staff to reserve their chairs because at that time there would be almost nothing left!
-
Apr 22, 2025Reckless customer service
We are at the hotel right now. There is a renovation/construction going in the hotel right now 8am to 5pm which they never announced on their website or any other agents website so deceiving and cheating customer service. Save your money and find a better more quiet place for nice quiet vacation. They don’t even have any running music to mask the noise of the ongoing construction. They just don’t care.
-
Apr 21, 2025Great vacation in Aruba
We traveled to Aruba from Toronto, there were three of us, my husband, my toddler and me. We absolutely loved our stay at the RIU, it was so convenient to have the all inclusive experience with a little one. The food was delicious, the staff was friendly and accommodating, rooms were clean and all facilities were clean. I took one star off for the following reasons: We didn’t realize prior to our visit the RIU kids area was ages 4+, but we didn’t mind having to stay with our child if he wanted to participate in activities. Every time we went to go check on RIU land it was locked or empty, not sure if that’s due to staffing or lack of children participation. Next, there was only one working elevator in our entire building (other was broken the whole week). We couldn’t even take the stair because it was only an emergency exit. Finally, good luck getting a table at one of the restaurants onsite that are only open for dinner, especially the steak restaurant. You have to line up about 45 minutes before opens to get a seat or a place on the waitlist. Restaurant opened at 6pm, we arrive at 6:30 to put ourselves on the waitlist and there are 50 people ahead of us. We ended up eating at the buffet for most dinners which we didn’t mind because it was all very good. That being said, we’d definitely come back to the RIU palace.
-
Apr 21, 2025
Excellent but no steak for us
All was excellent, had a situation with the AC in the room leaking and it was handled immediately and was good the rest of the trip. We went to the steak house which was kind of a mess with service, was very bad for the time we were in the restaurant we never got bread. After 15 to 20 minutes we had a medical emergency and we had not even received bread yet. Not sure if it was a new staff in training or what but it was not good.
-
Apr 20, 2025
Exterior amazing . Rooms not the best comfort and as clean as the outside .
Beautiful location, food is excellent the best, pool, grounds and exterior is amazing, clean and wonderful. Staff is super amazing! Only negative comment is the room. Needs to be renovated, very old and not as clean. Mattress are old and dirty needs changing it is too firm, hard and uncomfortable. Pillows are way too small . That’s about it other than the room the resort is fantastic! The view is the best part of the room.