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Hotel overview

Located directly on White Bay beach in the historic town of Falmouth, the new Riu Palace Aquarelle hotel offers excellent 24-hour all-inclusive service for an unforgettable, carefree beach vacation with your family, partner or good friends.


Accommodations with all the facilities you need for a comfortable, peaceful and relaxing stay include Junior Suites with fabulous ocean view, extra spacious Family Rooms and swim-up Junior Suites with your own private plunge pool. Enjoy the island`s warm and sunny climate and soak up the sun on the beautiful white sandy beach and when you want to cool off, jump into one of four outdoor pools or sip a refreshing drink at the poolside or swim-up bar. The hotel also offers a variety of recreational and sports options such as beach volleyball, a fully equipped gym, RiuFit activities, snorkeling, scuba diving, stand-up paddle surfing, kayaking and the Splash Water World water park with a children's pool promises some fun time for the whole family. At the Renova Spa you can book a massage and other treatments to relax body and mind.


When it comes to food, the various options available at this hotel will delight your taste buds. In the main restaurant, the best buffet with live cooking stations awaits you for breakfast, lunch and dinner.  Lunch is also served at Pepe`s Food Jerk Station offering a varied buffet of grilled meats and vegetables. In the evening, the Krystal restaurant offers excellent a-la-carte fusion cuisine or visit the Italian restaurant, the Asian restaurant or the steakhouse, where the chefs prepare delicious and innovative recipes allowing you to try new flavors every night.

Location

Jamaica
Sangster International Airport : 23 miles
Montego Bay, Jamaica : 23 miles

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Guests staying at Riu Palace Aquarelle are able to use Riu Montego Bay facilities. Guests staying at Riu Montego Bay are not able to use Riu Palace Aquarelle facilities.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy - IGroups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions

Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 01May25 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 1287 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Overall a good stay and would recommend

    I had a lovely stay at this resort. I had a Ocean view room and watching the sunrise was absolutely breathtaking. Staff were helpful & professional. Buffet Restaurant had a good selection however the look of the curry goat was very disappointing and unappealing. It didn't look anything like curry. I loved the breakfast at the buffet. Service in the buffet was okay but we received an unpleasant service by the woman named Shawna. She looked like she couldn't be bothered to serve us and had a horrible attitude. We made a complaint to the restaurant supervisor and we was given a meal reservation at the Italian restaurant. I enjoyed my time at the beach and have to give a big thank you to the bar waiter at the beach called Edwards. What a lovely young man who was very attentive and a great asset to your establishment. I hope to return one day soon.

    Jul 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    OUTSTANDING!

    I love it!!! I'm ready to go again. The only thing I would change. Would to be able to take food back to your room & to have a microwave. Sometimes, you may not want to eat right away. You may want to have it later. Other than that, everything was phenomenal. Trying to plan something for my birthday next year.

    Jul 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    RIU!!

    This location I rate excellent as the staff are amazing, friendly and very helpful. I didn’t like the all white party that was held at the at the other location because of the music selection and it was very hot where it was.

    Jul 20, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Decent Stay

    The property was good. Location not close to anything that’s happening near by though. 1/2 the staff was fun and nice the other half was questionable.

    Jul 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing resort & experience

    The resort was clean and the staff was very engaging and available. I enjoyed all the energy and fun every day. The swim up bar tenders we’re fine an energetic and the entertainment was endless!

    Jul 20, 2025