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Hotel overview

Located at the edge of the beach, Hotel Riu Ocho Rios is the perfect place to enjoy an unforgettable holiday in Jamaica with the best 24-hour all-inclusive service. This resort in Ocho Rios offers services such as free WiFi throughout the hotel, fun entertainment programmes for all ages, a water park, a wide range of cuisine and RIU’s exclusive service.

If you are hoping for maximum fun on your holiday, the “Splash Water World” water park at Hotel Riu Ocho Rios is bound to delight you. What’s more, the entertainment programmes with daytime activities and nighttime shows, and the wide range of sports available, will make your getaway an unforgettable experience. The little ones in the family will also have lots of ways to have fun, such as the Riu Land kids’ club with special children’s activities, the children’s pool with slides and the playground.

Please note: In-room mini bar and dispenser are temporarily not available due to safety protocols

Location

Ocho Rios - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 65 miles

Property information

Year Built: 2005
Total rooms: 901

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - 
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Minimum Age Condition - At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 10689 reviews
  • 5.0 star tripadvisor rating
    Excellent

    Everything was great, we had lots of fun! The staff was friendly, food was great.. my only complaint is that ackee & saltfish should be more than once a week along with oxtails. The goat should be local and not international lol.. hot chocolate everyone more was great 😊 we had a blast liquor was great we thank you 😊

    Jun 13, 2021
  • 4.0 star tripadvisor rating
    Great Place

    Let me preface by saying I had an AMAZING time. Everything was great! The food, entertainment, staff, it was great. I had to dock one point because my room was FAR! It legit took me at least 10 minutes to walk from my room to reception. Add another 5 if you were going to the pool. After a long day of drinking and partying the last thing I wanted to do was take the trip back to my room. Other than that it was AMAZING. A note to travelers if they put you in Rm1470 ask to move IMMEDIATELY.

    Jun 12, 2021
  • 4.0 star tripadvisor rating
    It was a good trip for me.

    The room was good, satisfied. The Entertainment team is great especially Zoey, she found out my name and let me feel good for the 5 days I was there, she never forget me, even on the day I was leaving she big me up by the pool side, one day the callaloo was hard, thast all, It was my birthday and the house keeper went all out by decorating my room, I really felt special. always love the RIU

    Jun 10, 2021
  • 1.0 star tripadvisor rating
    Zero star

    Food was terrible including the specialty restaurants; no rotation served the same things everyday all three meals. Not to mention food always cold. Resort has no lighting at night, phone doesn’t work, they give you minimum ac so you’ll be hot. Pool shuts down at 6. No amenities in the room. No drinks or snacks in room. Would not stay here again. The Jamaican women are rude and have bad attitudes. We pay gratuity but they always begging for tips that are not deserving. Customer service and reception never answer the phone. I give them zero star

    Jun 09, 2021
  • 3.0 star tripadvisor rating
    Nice modern hotel with a great location but needs improvement!!

    I like the room, it had a huge balcony, location was great , liked the look of the Hotel , staff was very friendly and the hotel was very clean. Pools were nice with lots of shade but at the quiet pool.. The beach is nice with a lot of beach chairs and shade. Its also a huge plus that you can do the covid test for free at the hotel. (The Bad)They have an app to request anything you need but don't rely on it, you get notified that the issues are resolved but it wont be so it took me 2 days to get the things I requested for the room and During my entire stay I didnt have a working room phone because they just did'nt bother to fix it so I gave up asking. The bathroom was a long walk and the music sucked by the pools ..good thing I brought my own boom box!! They stopped filling up the mini-Bar(BOOOOO) so now you have to go to the sports bar a nd try get what you need for the night and they don't have much options either. Food was ok, i'm not impressed at all... limited options and they dont even have A1 Steak Sauce at the steak house...waiter never heard of it so he gave Heinz Steak sauce & said its A1..LOL. I could'nt even get a Heineken, Redstripe Sorrel, Guiness or Dragon Stout..the options are so limited. The Blue Bamboo Restaurant next to the hotel made a good steam fish but the Jerk chicken & Pork wasn't up to par either. Dont even try to find paper towels in any of the paper towel holders...not sure why they installed them in the bathrooms to begin with. Its kinda lengthy but that's my experince!!

    Jun 07, 2021