TripAdvisor traveler ratingbased on 10438 reviews
Located at the edge of the beach, Hotel Riu Ocho Rios is the perfect place to enjoy an unforgettable holiday in Jamaica with the best 24-hour all-inclusive service. This resort in Ocho Rios offers services such as free WiFi throughout the hotel, fun entertainment programmes for all ages, a water park, a wide range of cuisine and RIU’s exclusive service.
If you are hoping for maximum fun on your holiday, the “Splash Water World” water park at Hotel Riu Ocho Rios is bound to delight you. What’s more, the entertainment programmes with daytime activities and nighttime shows, and the wide range of sports available, will make your getaway an unforgettable experience. The little ones in the family will also have lots of ways to have fun, such as the Riu Land kids’ club with special children’s activities, the children’s pool with slides and the playground.
LocationOcho Rios - Beach
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General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policies - Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Minimum Age Condition - At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.
Ratings & reviews
TripAdvisor traveler rating10438 reviews
24 hour ALL Inclusive is a lie
I'm here right now July 7th. Idk if it's COVID related but it definitely ain't 24 hr all inclusive. The ONLY thing you can get 24 hrs is alcohol. No food after 9pm. The Sports Bar gave me a half a sandwich made w ham n old cheese wrapped in toilet paper, I kid you not. The resort is beautiful erything else gets 4 stars EXCEPT they need to stop advertising 24 hour ALL Inclusive. The Sports Bar should at least have nachos, chips, burgers, fries cold cuts etc. NONE OF THAT. And the food is bad period. Been here 5 days same bs every night which surprises me bc I stayed at, Beaches last year n it was everything 10 stars from food to service. And the mask thing is weird. They only enforce it when you are in the restaurant or going up to the bar. After that you can take it off n infect everyone. Once I drop my mask the virus is back in the air. It's so stupid. I feel like if the mask are mandatory it needs to be consistent. I know this is all new for everyone but wow that wasn't carefully thought out at all. I'm enjoying my vacation though. They even try to enforce it w kids. But the food n mask thing DO BETTER RIU!!!!
Big up to the management and staff of Riu Ocho Rio, Jamaica🇯🇲. My family and I spent the weekend there and the experience was amazing. Great food and appealing atmosphere. Shout out to Olivia at the front desk; she handled things like a pro👍. The bellmen, especially Jason sure had things under control by ensuring that the bags were properly sanitized and the guests temperature were in check💯. Desroy and Archie from the bar big up unuh damn self. You guys are doing a fantastic job. Lady Tamesha and Sasher from the dining room; awesome job. Sous chef Taylor gwaan duh yuh ting. Anthony on the grill yuh large. The ladies from entertainment knows how to put on a show. Would definitely recommend this resort if you are looking for an unforgettable experience♥️
RIU Ocho Rios is without a doubt the best family resort on the island. With friendly, efficient staff ,clean ,spacious rooms and memorable entertainment, I was mesmerize by it all. I particularly liked the special treatment that children receive. I have been to many hotels on the island but none can compare to RIU Ocho Rios!! Locals feel like kings and queens, international guests feel safe and secure. The pools are clean and safe. Food that will make your mouth water and an ambience that takes your breath away.
A really nice and relaxing hotel but needed more activities and areas for children.
Everything was fine except the childrens play area and the children water park area were closed which was a bummer because this was the only reason why I chose this hotel.My children didnt really enjoy themselves as their were adults in the pool doing adult stuff and I had to take my kids mostly on the beach because I did not want them to see that. They also needed more childrens food such as burgers and fries and cereal,fish stix,porridge.Otherwise the food was great and my room was nice with a good view and the level of customer service was exceptional.I will return again if the water parks and children amenities reopen.
I really enjoyed myself,there was minimal discomfort in regards to the new covid measures. Sadly not all the restaurants are open as a result food options are limited for a picky eater like myself, breakfast was on point though.