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Hotel overview
Located at the edge of the beach, Hotel Riu Ocho Rios is the perfect place to enjoy an unforgettable holiday in Jamaica with the best 24-hour all-inclusive service. This resort in Ocho Rios offers services such as free WiFi throughout the hotel, fun entertainment programmes for all ages, a water park, a wide range of cuisine and RIU’s exclusive service.
If you are hoping for maximum fun on your holiday, the “Splash Water World” water park at Hotel Riu Ocho Rios is bound to delight you. What’s more, the entertainment programmes with daytime activities and nighttime shows, and the wide range of sports available, will make your getaway an unforgettable experience. The little ones in the family will also have lots of ways to have fun, such as the Riu Land kids’ club with special children’s activities, the children’s pool with slides and the playground.
Location
Ocho Rios - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers,
One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult
terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property,
at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
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A wonderful stay
Me & my son loved our stay at Riu Ocho Rios, lovely spacious room with a nice side sea view, bed and pillows a little on the hard side but that did not matter much. Plenty to eat and choice the buffet at meal times, restaurants were very good to. The entertainment during the day and at night was good, I would of loved to have seen more reggae themed nights, more reggae music etc, I also think the Jamaica station at the buffet should of been bigger it was always packed no matter what time of day. The hotel is large, it is very well maintained, everywhere you go you will see someone cleaning. Staff were polite and helpful, I would recommend staying here it is wonderful.
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Good Vacation
I enjoyed my stay but some of the my bar was not stocked up everyday. One of the housekeepers was a little rude. My check in was horrible. I had to wait 3 hours and then my kids room was ready 1 hour before mine.
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Riu Ocho Rios
The property is very nice. The staff on the other hand was either very nice or very rude. It appears that Riu does not train its staff very well. For the most part they were unattentive and rude. The male server at Pepes and a female in the sports bar took rudeness to the ultimate level. The bartender he didn't even hold up his head to ask me what drink l would like despite the bar not being very busy. Think his name was devante/Tevan or something close to that. Kaysha in sports bar is the queen of rudeness. Dwayne in the specialty Restaurant and the girl at the Front Desk made my stay worth it. The variety at the buffet was good. Entertainment a bit lacking. Overall, average stay. Would l go back. Yes.
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Summer Vacation
I had a wonderful time at Riu Ocho Rios. Clean room, beautiful view from the balcony, clean beach, good food, great entertainment and lovely and courteous staffs.
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Outdated rooms.
The rooms require modernisation, the look dated. The mahogany wood and old plantation style doors arw outdated. Other than that the rooms were decent. The safe didn't work and on arrival only 1 bed was made for 3 of us, which was quickly rectified on the second night. The restaurant was too busy with long ques for food and many items running out. But food quality was excellent. The lunch was advertised to open fro. 12-17:00, but closed at 1500.