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Hotel overview
Location
Riviera Nayarit - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers,
One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult
terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property,
at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
7087 reviews
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Apr 23, 2025EXCELLENT
we are riu members and we were treated very well . i want to commend all staff that we came in contact with !! always a great time and great food we will be back !!
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Apr 23, 2025Riu Jalisco Stay
The buffet was excellent. Its a good hotel but needs updating. We ended up talking to the next Riu Vallarta for the day because it had a better vibe. I wish we had extra blankets as it got very cold at night and we only had a sheet to cover up with
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Apr 23, 2025
RIU Jalisco delivers again!
Having stayed at RIU Jalisco 4 or 5 times now, I can confirm that this property is our preferred PVR destination. A comfortably smaller resort, which is easy and quick to navigate, we especially appreciate the amazing staff and customer service. Shout out to Jessio at the Villa bar, Barbara at Don Emiliano, Kaleb and Susana at Adelita, and the entire Bahia Banderas pool bar staff. The highlight of the week is always Friday night’s RIU Party, which was Neon this time, and such a good time. My one piece of feedback was that even though I am a RIU Class member, and I contacted the property a month before arriving to request a certain room on an upper floor (16 to choose from), the check in team was not able to accommodate us. We still had a nice room, and will be back in the fall (before renos)
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Apr 23, 2025
Good location, staff and experience
Been here several times and always is pleasure. Good beach and friendly staff and perfect location not too far from everything
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Apr 22, 2025Riu Jalisco
I stayed at Riu Jalisco recently, and it was one of the worst resort experiences I’ve had. The service was incredibly poor — staff were disengaged and seemed completely uninterested in helping. I found out the resort is closing for renovations in August 2025, and unfortunately, the entire staff is being let go with no offer to return in 2026. This has left the team demoralized, which directly affects the guest experience. Even worse was the resort management. I encountered aggressive and disrespectful behavior from a manager named Carlos, who was confrontational and dismissive with guests. There was no sense of hospitality or customer care at any point during my stay. If you're looking for a relaxing and respectful environment, I strongly recommend booking elsewhere. This resort is not worth the money. Avoid, avoid.