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Hotel overview

Where families, spa-lovers, active travelers and couples come for sun and luxurious sand, this inviting resort provides the perfect blend of service and smiles fronting Costa Rica’s warm Pacific Coast. Nestled amidst tropical palms and fragrant gardens, guests are treated to spacious guestrooms and suites featuring a regularly restocked in-room mini-bar and liquor dispenser; a pampering spa; fun-filled children’s amenities including a playground, activity club and pool; lighted tennis courts; a disco and 24-hour, all-inclusive restaurants and bars serving delicious cuisines ranging from Asian fare to a robust Steakhouse. Creating the perfect setting for unforgettable vacation experiences, this polished resort has something for every member of the family.

Location

Guanacaste
Liberia, Costa Rica Airport (LIR) : 30 miles
San Jose, Costa Rica Airport (SJO) : 150 miles

Property information

Year Built: 2009
Accessible rooms: 1
All rooms non-smoking: 701
Floors: 6
Total rooms: 701

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
Advisory Family Room: ***Important Information*** Please note when booking a Family Room, the minimum occupancy for this room category is: 2 Adults and 1 Child between ages 2-12. Children aged 13 and over are considered adults. The hotel will not honor/confirm bookings with 1 Adult and 1 Child or 2 Adults.
Advisory Two Bedroom Family Suite: ***Important Information*** Please note when booking a Two Bedroom Family Suite, the minimum occupancy for this room category is: 3 Adults or 2 Adults and 2 Children between ages 2-12. Children aged 13 and over are considered adults. The hotel will not honor/confirm bookings with 2 Adults or 2 Adults and 1 Child.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy- Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.


Transfer Policy - 
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 10079 reviews
  • 5.0 star tripadvisor rating
    Good food, good times at a great value

    This was our first stay at a RIU property, and I suspect we'll be back. My family and I came for a friend's wedding 30 minutes away and chose to stay here due to the family-friendly amenities. We had a great time. Service was great - one of the staff members even offered to babysit for us. Food was better than expected and price was very reasonable.

    Jun 23, 2024
  • 4.0 star tripadvisor rating
    Honeymoon Retreat

    Great value resort! Riu Guanacaste is tucked away in a rural part of Costa Rica and offers beautiful views and an amazing pool. Staff is very friendly and the premises was always clean. We enjoyed resort activities throughout the day and into the evening. Excursions can be easily booked on-site and we were pleasantly surprised by the affordability of them. Spa services were also reasonably priced and our 1-hour Couples massage was an absolute dream! The water slides added an extra bit of fun to our trip and a short walk down the beach to the Monkey's Bar made for a special stop at a local gem. We would be happy to visit Riu Guanacaste again!

    Jun 23, 2024
  • 1.0 star tripadvisor rating
    Worst All Inclusive

    Do not stay here. Be ready to be dissatisfied and disappointed. The front desk staff is very rude and has no customer service skills at all. Specifically, one of biggest disappointments was water!! Asking for or obtaining water was like pulling teeth. I had to argue with the front desk endlessly to quench my thirst. They said only 2 allowed per day. We are 6 active adults and we exercise and run. The most outrageous thing they said to me was on our last day. I called to get water and the “front desk manager” said “ we can’t give you water today because it’s your last day”. Are you kidding me?? Unbelievable!! I have been to numerous all inclusive hotels. I have never got this bad service. Food? No! Pretty much all Restaurant have bad food. Do not go to “TUCAN”. This is less than a 1. Steak house is anything but a steak house. Asian? It’s ok. The Buffet is the best, because of the variety of food. Otherwise Food is a solid 3. Hotel is a bit outdated but that’s ok. That doesn't bother me. All in all I’m not coming back or will I ever visit a RIU hotel.

    Jun 22, 2024
  • 4.0 star tripadvisor rating
    Rainy season

    Oh well where do I begin. The workers work very hard but it is sub par. The WiFi is terrible or non existent. The dinning is misleading. Three very small restaurants and you have to wait hours to be seated or you can do the Buffet. The rooms are not very clean and the construction is shotty. Tiles broken in bathroom I would never stay here again. This is a 3 star hotel.

    Jun 22, 2024
  • 4.0 star tripadvisor rating
    Great relaxing time!

    We're a big RIU fan, most of the times we've stayed a Palace resorts but this time price was significant between Riu Palace and Riu Guanacaste, and after many researchers we decided to tray Guanacaste. It was our first trip to Costa Rica. Trip from airport kind of bumpy but was well worth it. Yes, resort needs renovation, the minute you walk in you its shows its age. But ground are beautiful and kept clean. Rooms are aged too but no smell (which is very important fact to me). In the room I removed all the brown covers from the beds and room looked much better. Many people complains about the food, but to me it was good, at the buffet there's always something to eat. Very nice people, trying to make you happy. We're beach family and unfortunately that wasn't our type of the beach, but we still had a great time. Overall we had very nice, relaxing week and we were sad that one week went by so quick. I'm glad we chose Guanacaste not the Palace. Yes, Palace is newer with modern design but with kind of cold feeling. I would definitely consider returning.

    Jun 21, 2024