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Hotel overview

Where families, spa-lovers, active travelers and couples come for sun and luxurious sand, this inviting resort provides the perfect blend of service and smiles fronting Costa Rica’s warm Pacific Coast. Nestled amidst tropical palms and fragrant gardens, guests are treated to spacious guestrooms and suites featuring a regularly restocked in-room mini-bar and liquor dispenser; a pampering spa; fun-filled children’s amenities including a playground, activity club and pool; lighted tennis courts; a disco and 24-hour, all-inclusive restaurants and bars serving delicious cuisines ranging from Asian fare to a robust Steakhouse. Creating the perfect setting for unforgettable vacation experiences, this polished resort has something for every member of the family.

Please note: In-room mini bar and dispenser are temporarily not available due to safety protocols

Location

Guanacaste
Liberia, Costa Rica Airport (LIR) : 30 miles
San Jose, Costa Rica Airport (SJO) : 150 miles

Property information

Year Built: 2009
Accessible rooms: 1
All rooms non-smoking: 701
Floors: 6
Total rooms: 701

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
Advisory Family Room: ***Important Information*** Please note when booking a Family Room, the minimum occupancy for this room category is: 2 Adults and 1 Child between ages 2-12. Children aged 13 and over are considered adults. The hotel will not honor/confirm bookings with 1 Adult and 1 Child or 2 Adults.
Advisory Two Bedroom Family Suite: ***Important Information*** Please note when booking a Two Bedroom Family Suite, the minimum occupancy for this room category is: 3 Adults or 2 Adults and 2 Children between ages 2-12. Children aged 13 and over are considered adults. The hotel will not honor/confirm bookings with 2 Adults or 2 Adults and 1 Child.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy- Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.EFFECTIVE FROM 03/30/21


Transfer Policy - 
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 9250 reviews
  • 2.0 star tripadvisor rating
    MUST READ: couple, jacuzzi suite, Sept/Oct 2022

    For “low season”the resort is very busy which we were not told to expect, it’s part of reason we booked in low season. Locals definitely come on the weekend ( Friday - Sunday ) making the hotel double if not triple as busy than weekdays. If you do not go to the buffet as soon as it opens good luck finding a table or getting a good variety of food any day of the week, but especially weekends. Our party of 2 had continuous problems with eating throughout our week stay due to the over crowding and everything being at max capacity. The pool is too crowded, we were unable to enjoy the swim up bar at all. Any of the al la carte restaurants be prepared to wait in line at least 15-25 minutes prior to get a seat due to no reservations. No casino “due to COVID” you will not be told this until you arrive, covid is still readily used an excuse for poor service standards ( no casino, no reservations for a la carte, etc ) yet the price stays the same. We had a jacuzzi ocean view suite, for the most premium room offered it definitely needs updating some Lights not working, tiles popping out of the floor, indoor jacuzzi rusting. The worst part my partner and I both ended up with a rash due to the staffs improper or lack of cleaning the jacuzzi.. doctor confirmed “hot tub folliculitis” caused by bacteria in the tub due to lack of cleaning. The excursions are quite expensive and sold to you to expect more than what you are actually getting. We travel quite a bit, never leave negative reviews as we expect up and downs. I read plenty of reviews before going. We hoped for the best, my advice trust the recent negative reviews, all of it is true and we ran into most if not all problems mentioned. Costa Rica is beautiful and the people are lovely, but this “vacation” was more overwhelming and stressful vs relaxing due to the reasons listed above. Would not recommend this resort. Cannot imagine the chaos during “High season”

    Oct 01, 2022
  • 2.0 star tripadvisor rating
    Very Disappointing, would not return

    Everything was substandard with the exception in g the service which was beyond terrible. When I pay for all inclusive I expect to be able to actually benefit from an all inclusive experience. Instead I am met with front desk staff being unable to answer basic questions, a poorly staffed “resort” that can’t accommodate the visitors they scheduled, and even better, staff who doesn’t at all care about the inconvenience their incompetence causes it’s paying customers. This was my third trip to Costa Rica and first trip to this “resort” but I can guarantee that I will never again waste my time or money on any Riu property.

    Oct 01, 2022
  • 4.0 star tripadvisor rating
    Good deal!

    Food was delicious, service workers were kind and attentive. Hotel was really clean and had some amenities for its visitors, just as any all-inclusive has. Beach is not really a good deal, most of the time was better to be around the pool. Hotel is big and the property is impressive. I did not like that I was unable to have dinner on any of the 3 exclusive restaurants, since you had to start making the line at 6pm, we got at seven, no more space. Bartenders were really slow on making your drinks, and a couple of times they tried to avoid us serve. It looks that is their style to save on drinks. I stayed 3 nights, and only one exclusive restaurant was opened; maybe because it was on business days, not weekend and low season. Overall my stay was wonderful, I had good food and people were kind enough. Room was clean and had some inclusive drinks that were replaced after the second night only, which I think is fair. Food was a good deal and I relaxed myself during my stayed.

    Oct 01, 2022
  • 5.0 star tripadvisor rating
    Fantastic

    Spent two weeks at this hotel sept 2022. The staff are exceptional from the very talented animation team, the bar staff, the hospitality staff and the housekeeping/gardening. The entertainment was professional and fun. Do not miss the pool foam party, the neon party or the white party so much fun. The room had a lovely ocean view. The gardens were immaculate. Food was abundant and delicious. The best restaurant was ocutal the steak house. The detail that went into your stay is extensive from the face painters , to the cocktail swirls, garnish and presentation. We thoroughly enjoyed our stay and would definitely return

    Sep 28, 2022
  • 4.0 star tripadvisor rating
    Holiday 2022

    Lovely people, wonderful food, enough choice of food for anyone. Could always find something to eat, wether it was a steak or a salad. Plenty of choice of drinks. Staff are friendly and helpful. We sat mainly in the Filadelfia bar and they would always come round to your table and ask if you wanted more drinks and usually remembered what you drank.

    Sep 28, 2022