TripAdvisor traveler ratingbased on 8611 reviews
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General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy- This hotel cannot guarantee a spring-break-free environment.
At least one person 21 years or older is required in every room during the months of February through May. During the remainder of the year, at least one person 18 years or older is required in every room.
The Hotel reserves the right of admission and may request a guest present his/her passport or official ID as proof of age. Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises. Parties in rooms are not permitted. Unruly behavior by individuals or groups is not allowed at any property at any time during the year.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating8611 reviews
Pools, water slides and monkeys - great stay
We stayed here for 3 nights/4 days on our way down the pacific coast on a 2-week trip. These were our "splurge" travel days and it was well worth it. We were looking forward to the pools/pool bar, socializing and water park the most. We didn't care about what our room was like, but were pleasantly surprised by its massive size, cleanliness, AC, and fully stocked (not so mini) mini bar. The balcony and view were great too. There's a lot of pool space and never once were we hard pressed to find a pair of open loungers. In a separate area from the main hotel there is a good size water park that we had way too much fun at (there's an adult section and kid section). We didn't go, but there's an adventure/animal park next door that you should definitely dedicate a day to and if you request a hotel room facing towards the park, we heard there's always lots of howler monkeys nearby the balconies. Food was great and buffet was huge, never had to wait. Drink service at the pool was fabulous and friendly. We thought the "White Party" hosted at the resort the one night was really fun. There's a nightclub and casino off the resort too. But the best part of the whole resort is the monkeys at the beach. Go look along the treeline at the beach during certain times of the day (early morning typically but we saw them around noon once too) and you will find 25+ monkeys leaping around in the trees above you. One small downside, there is no secure baggage room at the resort for early arrivals/late departures, which I thought was strange. Overall, we loved it and would definitely return! Thanks Riu Guanacaste!
Fantastic trip Beautiful property
Our visit was Jan 11/20to 25. Had been to Costa Rica 6 years ago but my friend had never been there. Having had a great experience at the Riu before we booked to go there again. The weather was perfect steady 30C the whole 2 weeks. The ocean was a little rough for us seniors but did get in 2-3 times further down the beach in front of the Palace. The hotel is a beautiful mahogany and marble structure which I prefer over the chrome & glitz of the Palace. Our room was on 3rd floor facing the zoo property beside the Riu. Every afternoon the howler monkeys entertained us from our balcony. We walked down the beach to find a whole community of white face monkeys and enjoyed their antics. There was also a small flea market of vendors selling souvenirs. There are multi pools and plenty of lounge chairs The entertainment staff were awesome. Always going out of their way to provide daily entertainment around the pool and shows at night. The buffet food offered a huge variety of foods at all meals...delicious. The annoying part of getting an a la carte restaurant reservation was the fact you had to line up at 5 pm waiting for doors to open at 6 pm to get a dinner time. We prefer to eat early so we’re always able to get the 6 pm sitting. Italian and Chinese were our favourites. Food portions were more than adequate and service very good. The highlight of our trip was the release of the baby turtles into the ocean from the protected environment of the tented structure.
Amazing beach and nature
This hotel is really well situated, the beach is beautiful, light dark sand but powdery. Water is warm, waves are perfect! lots of trees for shade, The resort is very clean and also the pools. The asian restaurant is very good, the others are good too. Food is fresh and clean. The employees are efficient but need to be friendlier ti the guests. Rooms are clean and nice. Hotel is close to the airport. The cons: you can't reserve the "a la carte" restaurant in advance, you need to be in line for almost an hour before the opening to be sure to get a place, so you have to wait form 5 to 6pm. You are losing precious vacation time. Also there are Nicaraguayens people selling cheap stuff at the beach and its annoying. Finally it was my first time in a RIU hotel and I will try other RIU resorts around the world...
We visited here after our Vietnam holiday was cancelled for obvious reasons. The hotel was really good no complaints from us at all The food was very good and we did not queue for the speciality restaurants, We went when it suited us and we only waited around 10 minutes a few times and then on other occasions if they were full we went in the buffet which was excellent too, The pool areas were superb with shade or sunny areas which ever you would rather have and adequate shade all round. One pool had a swim up bar which was very nice. The beach was nice although the volcanic sand colour was not so inviting. The sea was cold and had stones as you walked in so some kind of footwear was best if you had them with you, The entertainment was very good and the bar areas too. The drinks and cocktails were very good and we enjoyed these on many occasions. The room was very big with a balcony although not the best view but we do not worry about this as we rarely spend much time on the balcony anyway. The bed was large and very comfortable. The bathroom had his and hers sinks with plenty of space. The wardrobe had a safe inside which was free to use and in the room we had a fridge with a FREE mini bar and a drinks cabinet above. They had some nice shops between this hotel and the Riu Palace which were also very good not sure about the prices but seemed ok to us. We would recomment this hotel as we felt safe and enjoyed our stay here and the staff were very good
First and last time
The ocean and surrounding property is beautiful, the resort is just one huge concrete building. Way to big, bar tenders are not happy, not one cracked a smile. its all business. Food was good, plenty of choices, didn't try the a la-carts. excursions are way over priced. no place on beach to get anything to drink. We wont go back. I loved the 3 days we spent in Playa del Cococ, that was highlight of trip.