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Hotel overview

The new Hotel Riu Dunamar gives right onto the heavenly Costa Mujeres beach, on the continental side of Isla Mujeres, in Quintana Roo, some 30 kilometres from the Cancún hotels area. This 24h All Inclusive hotel in Cancún - Costa Mujeres has free Wi-Fi throughout the entire hotel, a wide gastronomic offer, and the best services for you to enjoy an unforgettable holiday with RIU Hotels & Resorts.


Property information

Year Built: 2017
Floors: 5
Room: 740

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $32.57 Mexican Pesos (approx. $2.5 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.


Hotel Spring Break Policy - 

Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 3756 reviews
  • 5.0 star tripadvisor rating
    Great Resort

    Riu Dun is worth your stay. The rooms, pools, and restaurants are clean. The poolside bar is amazing. Willy and Angel took great care of us. Make sure you find them for your drinks, they are the best at it. Overall very happy with our stay at this resort.

    May 27, 2024
  • 5.0 star tripadvisor rating
    Clean

    This staff is excellent they try so hard to keep everything immaculate. In the mornings, they’re washing the floors outside on the patios in the main walk areas they’re scrubbing down you walk past rooms and they’re scrubbing the rooms which made me feel so good about sleeping in our room, knowing that everything was very clean. The staff at the pool are amazing They are never in an upset mood. They always have a smile on their face and are ready to wait on you. The food was absolutely amazing compared to other resorts we stayed at. Our favorite was the Asian and Italian. This is a very family friendly resort but also if you don’t have a family with children, it’s secluded for adults in adult area only pools as well. We went with friends and we did not have a single Issue with child since they had their own designated area. The staff is very good about keeping kids out of the adult pools. I am just amazed at how well kept this property is for how big it is. They stock your fridge with three big water bottles and sodas, which we absolutely appreciate having the water. At other resorts, we’ve stayed at we had to purchase our own water. If you were looking for a great time, a relaxing time and a memorable time I highly recommend booking this place if not this the place next-door is the same Company Riu, That is an amazing resort to and they have access to this property.

    May 26, 2024
  • 5.0 star tripadvisor rating
    Amazing service all around

    Super service! Always clean, maids do a very good job, they move around furniture and clean regardless of the time that you exit your room. In addition the app is great for any extra service that you need. Very good entertainment! Amazing bartenders, special shoutout to Julian at Pacha!!

    May 23, 2024
  • 5.0 star tripadvisor rating
    He’s great with drinks and dancing!!!

    Julian is the best bar tender ever!!!! He got our drinks prepared without even asking! And got us responsibly drunk we love him! He is friendly and a good dancer and kind! Julian is great at his job he is quick and easy to get along with he is the best bartender at Riu Dunamar!

    May 22, 2024
  • 5.0 star tripadvisor rating
    We had a great time at this resort!

    We spent 5 nights in May at the RIU Dunamar. We really liked this RIU! The food at the specialty restaurants was better than the buffet. It was nice not having to make reservations. We got to the restaurants shortly after they opened and had no problem getting a table. Our favorites were the Steak, Asian and Italian. The waterpark on site is fun! It is close to the pools, so it was very convenient to walk over a couple of times each day and use the slides. The pools were very warm and if you sat at chairs by the pool it was hot. The ocean was the perfect temperature, and you had a nice breeze when you used those chairs. The beach is great to walk on and swim in with very little seaweed. My only complaint like other reviewers mentioned, is when you walked along the beach there was feces that had washed up along the shoreline. We walked quite a while and would see it in different areas along the beach. I have no idea where it came from, maybe a bad sewer somewhere? The waves were high most of the days we were there, but you could still go in the water and swim and jump in the waves which was a lot of fun. They would have servers come along the chairs on the beach and pass out random specialty drinks or take your drink order. The service was always great at the bars too! We went to most of the evening shows they were entertaining. We loved the White Party on Wednesday night. I recommend going to this or the Neon party depending on which week you are there. We had a great time at the Dunamar and would come back!

    May 22, 2024