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Hotel overview

The new Hotel Riu Dunamar gives right onto the heavenly Costa Mujeres beach, on the continental side of Isla Mujeres, in Quintana Roo, some 30 kilometres from the Cancún hotels area. This 24h All Inclusive hotel in Cancún - Costa Mujeres has free Wi-Fi throughout the entire hotel, a wide gastronomic offer, and the best services for you to enjoy an unforgettable holiday with RIU Hotels & Resorts.

Please note: In-room mini bar and dispenser are temporarily not available due to safety protocols

Property information

Year Built: 2017
Floors: 5
Room: 700


Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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Hotel advisories

Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

4.0 2273 reviews
  • 5.0 star tripadvisor rating
    Amazing trip! Exceeded our expectations!

    This place really made our trip the best one ever! We traveled with a group of 18 total, 5 were kids ages 7-15 The STAFF!! I can't say enough about the fantastic staff. Adi at the breakfast buffet is the sweetest. She really made sure we were taken care of. Always saving us a table and making sure we had everything we needed. She even gave us all presents to remember her by. My kids absolutely loved her! Gerardo and Rene at the Tequila Bar were the BEST! They always made sure the drinks were filled and always took care of our kids and their mudslides. They were so fun and we became friends by the end of our trip. We will miss you guys! Hector at the beach was always making sure we were taken care of! Carrying 20 drinks at a time for us. You are a rockstar Hector! We planned a excursion and it was the same time we were supposed to get our covid tests. Pamela at the front desk was so helpful and rescheduled 14 appointments for us so we could enjoy our day at Isla Majeures. We super appreciate your help Pamela! Wildo at the Lobby bar was awesome! We ate at all but one restaurant. The only one we weren't a fan of was the Italian. I would skip that one. We always found something at the buffet we liked. My kids are picky eaters and I've never seen them eat so much in Mexico. The rooms were super nice and updated. We were in the family connecting rooms and it was super nice having our own space from the kids and they thought they were pretty cool with their own room. We stayed in 2026 and 2027. It had a view of the waterslides and partial of the ocean. We loved the location. We had others staying on the other side that could hear the night entertainment each night. The beach is great, a little seaweed but they are always cleaning it up and it didn't bother us at all. The resort was the perfect size. Not too big, not too small. 3 pools, 2 with swim up bars, one without but had the best music. They also have a kiddie pool and larger waterslides. The kids absolutely loved the waterslides. It was a bummer the disco was closed due to covid. The only other complaint I have is they need way better music at the Tequila bar. It was a bit sleepy and I swear it had Christmas music one day. I've been to several all inclusive resorts and this one ranks top 3 for sure. I would definitely go back. Don't hesitate, book this resort.

    May 05, 2021
  • 5.0 star tripadvisor rating

    I only take all-inclusive resort vacations, so far about 20, so I know a thing or two about them...that being said, my vacation to this resort was one of the best I've had...this resort is new, pristine, and comfortable...check in was seamless...the room was contemporary and modern with a beautiful bathroom...there are many American cable tv stations in the room...wi-fi was strong all over the resort, even at the beach...the food was good and plentiful with a buffet, Italian, Mexican, steakhouse, asian, gourmet restaurants, a barbeque poolside with hamburgers, hotdogs, chicken, a 24 hour sports bar with cold sandwiches you can microwave and cookies, cake, and drinks...plenty of bars with brands like Jim bean, beefeater, cuervo, Smirnoff, etc...the beach is spectacular with very little seaweed...be warned there are no palapas or umbrellas on the beach, shade is provided by palm trees or I'm sure you could take umbrellas from the pool area to beach..there are 4 pools with all levels of activity... there is plenty of shade at the pools...I did not visit the waterslide...there is on site shopping, but there is also a free shopping trip to playa del carmen or cancun...but sign up early because slots fill up fast. I did not visit the spa or gym...this resort is not in the hotel zone, it is actually across from Isla mujeres, but it enjoys the same beautiful turquoise water that cancun and Isla mujeres does. Don't hesitate to book...you will enjoy yourself!

    Apr 30, 2021
  • 5.0 star tripadvisor rating
    Love the service and people were Amazing

    Haide (Shout out) she was amazing -I love when anyone remembered my name makes me feel special I love she makes my special coffee also hospitality from Jessica too .Highly Recommend this place ❤️ All o can say I loved This place

    Apr 30, 2021
  • 5.0 star tripadvisor rating
    Wow! What a great resort

    There is nothing I could rate below excellent. Staff was outstanding, friendly, and caring. Resort is top notch. Food was great. rooms were comfy...we has the suite, family had the 2 bedroom family suites. It was away from the "strip" and for us (family of 16) it was exactly what we wanted. Although it's away from the hustle and bustle, we NEVER felt unsafe. young ones thoroughly enjoyed

    Apr 27, 2021
  • 5.0 star tripadvisor rating
    Amazing stay!

    We (group of 16) traveled to Riu Dunamar from Apr 10-17. From the very first day it's been nothing but full attention to people and cleaning. Every day there were employees cleaning everywhere like the rooms, hallways, pools and dining area. Maintaining the entrance and windows. The pools are heated pools so as the day goes by the pools get warmer. At the Tequila swim up bar, Don Gerardo and Rene were 2 of the most amazing people. They were absolutely happy to serve people and if we were at the chairs, Don Gerardo came to us. He made us every type of drink that were super delicious. We made sure to leave a tip every where we went. The service everywhere was great! We also made a trip to Isla Mujeres with Scuba Caribe. Isidro, Tony & Edgar were great to do that trip with. They provided plenty of instructions and made sure we were safe and had fun. I absolutely loved my trip to this chain of hotels. We are definitely going to book another trip with the Riu family. We recommend this hotel for families and even for couples which the adults only was within walking distance to the family's.

    Apr 18, 2021