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Hotel overview

The new Hotel Riu Dunamar gives right onto the heavenly Costa Mujeres beach, on the continental side of Isla Mujeres, in Quintana Roo, some 30 kilometres from the Cancún hotels area. This 24h All Inclusive hotel in Cancún - Costa Mujeres has free Wi-Fi throughout the entire hotel, a wide gastronomic offer, and the best services for you to enjoy an unforgettable holiday with RIU Hotels & Resorts.


Property information

Year Built: 2017
Floors: 5
Room: 740

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $32.57 Mexican Pesos (approx. $2.5 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.


Hotel Spring Break Policy - 

Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 3837 reviews
  • 4.0 star tripadvisor rating
    RUI Dumamar stay

    All the staff, reception, entertainment, gardeners, cooks, cleaners, waiters and so on work endlessly. Carlos the entertainments manager gets his team working so well. Hotel in all was spotless. Great choice of food. Sometimes difficult getting into chosen restaurant as first come first served basis. Really enjoyed our stay.

    Jun 23, 2024
  • 4.0 star tripadvisor rating
    Great family trip destination

    Great staff, very clean, food was good. Specialty restaurants very busy and first come basis so plan accordingly, kids loved the kids water park (8,5,2)

    Jun 22, 2024
  • 5.0 star tripadvisor rating
    Riu Dunamar 2024 experience

    Great hotel, the weather was terrible but they did the best they could to entertain all the guests. Tacos eat tacos. The sports bar team was great too. Everyone was great. Rooms are big.The hotel was always clean despite the rain and the wind. Love the night shows. Had fun at Riu party

    Jun 21, 2024
  • 4.0 star tripadvisor rating
    Good

    Great food, entertainment, pools. Only negatives were drink selection, level of food in the sports bar & no popcorn.

    Jun 21, 2024
  • 3.0 star tripadvisor rating
    Disapointing , not first time at Dunamar

    We are at the moment at Riu Dunamar , and its our second visit but the last one . We been here last year and everything was so good that we booked it without doubts this year but it was a mistake . We got upgraded to better rooms for free which was nice . Cleaning and room service is briliant ….. but the rest gone down hill . Always short of towels , have to wait 2 hours to get them so sitting on the deck chairs without towels . Main buffet this time very disapointing . They are not ready for that amount of ppl so always in rush . Fish undercooked , trays are empty , have to waut again to get some food and not what you wabt but what you just can get. Grill restaurant was full when we went so we agreed to wait and were given a buzzer , when table will become awailable they will let us know. We waited from .6.20 to 9 pm and didnt get any invitation so went back and restaurant was half empty . When we asked why no one buzzed for us we didnt get any answers . Looks like they dont like to be busy there . And just forgering that you are waiting for a dinner . The lobby bar barmens are briliant , very hard working guys .

    Jun 21, 2024