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Hotel overview
The new Hotel Riu Dunamar gives right onto the heavenly Costa Mujeres beach, on the continental side of Isla Mujeres, in Quintana Roo, some 30 kilometres from the Cancún hotels area. This 24h All Inclusive hotel in Cancún - Costa Mujeres has free Wi-Fi throughout the entire hotel, a wide gastronomic offer, and the best services for you to enjoy an unforgettable holiday with RIU Hotels & Resorts.
Property information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers,
One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult
terms & conditions.
Hotel Spring Break Policy -
Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
4445 reviews
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Apr 23, 2025Great place to stay with the family!
This vacation was absolutely incredible. We enjoyed over 85-degree weather with clear skies for a full week, and the property itself was a dream come true. Our rooms were impeccably clean, and the furniture felt robust. In comparison to other places we've stayed, such as the Excellence collection—which is also tidy but has furnishings that resemble Ikea and lack durability—the Riu property stood out. We had wanted to experience Riu for years, often being drawn to other destinations, but we are thrilled we finally chose to stay at one of their locations and enjoy their exceptional hospitality. Every staff member was polite and accommodating, especially the friendly front desk team and event team. After a long flight with a toddler and a diabetic, we were eager to shower and rest upon arrival. However, since we upgraded to an oceanfront room, we had to wait about two hours for it to be ready. It was worth the wait and we were able to sit by the pool and grab some food, as the oceanfront rooms offered breathtaking views, complemented by swaying palm trees that looked like a postcard scene. Our room and concierge were fantastic, and the app made scheduling cleaning and placing orders easy, allowing us to enjoy our time without searching for staff. The food was plentiful and tasty. While it's not gourmet dining, it was good enough to enjoy daily, with a few surprises at the buffet. The steakhouse was the highlight, but be sure to request your steak to be cooked less than usual, as they tend to come out well-done and dry. And get on line early or it may fill up fast. The kids’ area was perfect for those who wanted to relax while the little ones had fun. The water slides were enjoyable for the entire family, though the funnel slide can be a bit tricky, so be cautious. Overall, the entire facility was remarkable. The only downside is that it's a getaway destination, ideal for escaping the hustle and bustle, but if you're looking to explore the town, keep in mind that everything is a 45-60 minute drive away. We're planning to check out another Riu in town that hosts the Riu Party events you are bussed to. The event staff were entertaining and on point, though some of the male dancers' provocativeness raised a few eyebrows. The nightly shows were fantastic, and the poolside games were a blast. This is definitely a family-friendly place to stay.
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Apr 23, 2025
Good Experience for Family of Five
We had a good stay here. Family of five: two adults, a 7-year old, a 3-year old, and a 1-year old. There are multiple pools, some of which are reserved for adults only. However, there are two pools for all people. There is also a water park for bigger kids/adults, and a small water park for smaller kids (maybe 9 years old or less). Near the water park is a very small pool for toddlers, maybe 8-feet by 8-feet. My toddler liked that small pool. A kids club is at the location of the water park. We used that every day for an hour or two at a time and the kids did crafts, played games, etc. We would stay nearby, but other people left the kids there all day. The nightly entertainment began at 7pm ish. Usually, it started with trivia, then a short kids show, and then a more adult show. One night was the family friendly Riu Party which was a pretty cool spectacle (sort of EDM-ish). Food-wise, we mainly used the buffet. We found it up to par with most resorts. It is probably a tick below the very best resort buffet, but still good overall. They have a high end, self-serve coffee machine (lattes, etc.) in the buffet area. That was a nice surprise. We ate at the Chinese restaurant one night, which was a different buffet. We didn't eat at the other restaurants. Bar-wise, you can get a drink everywhere. They were nice about making virgin kids' drinks. The bars are very lively at night. There is a disco, but we didn't go there. Coffee-wise, you can get expresso drinks at the 24 hour sports bar whenever you want. Overall, we enjoyed it and would come back.
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Apr 22, 2025
Awesome resort
I would recommend this property to those who love the beautiful beaches and it is perfect for those with children as well.
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Apr 22, 2025
Fantastic!
The staff was fantastic! The resort is well spaced out, the restaurant not requiring any reservation made it possible to try. The Kulinarium (Mediterranean) and steak house are a la carte. The others are buffet style with the main course being served. We were a party of 4 and never had an issue getting chairs at the beach or the pool where we would come up for a happy hour drink late afetrnoon. My wife and I were celebrating our 37th anniversary and my sister has a birthday day. for both occasions the staff decorated our rooms... thank you! As for the staff, I need to thank Rebecca at the morning breakfast she was a STAR! Also my amigo Gustavo at the beach was incredible, the service he provided was top level...thank you! As for the rest of the resort was very clean! Thank you for a wonderful stay...see you soon.
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Apr 21, 2025
Family get away
Came down for graduation trip for our son. We have always stayed at Riu in the past and will continue. Staff were above and beyond helping. Always good food and entertainment. Great job Riu staff...