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Hotel overview
Reopening after a complete renovation on August 26, 2023, Riu Caribe Hotel will be the stage for your next vacation full of fun! This family beachfront resort will feature modern design, but also adding thrilling new services and amenities with the arrival of our successful and latest entertainment concept for adults: Riu Pool Party! Get ready to enjoy the 24-hour all-inclusive experience RIU is known for.
Location
Cancun - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th, 11th or 16thcomplimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies -
1. Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Cancun & Riu Caribe.
2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
3. If a Student / Spring Breaker Group is accepted:
a. The number of rooms will be deducted from the contracted allotments
b. Minimum Age requirement: 21 years of age or older.
c. The Hotel may request proof of age in the form of passport or official ID
d. Each room must submit a signed liability agreement upon check-in.
4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.
a. Parties in rooms are not permitted
6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
947 reviews
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Jul 12, 2025RIU caribe Mexico
Upon arriving at RIU caribe I was shocked to see how big the hotel was and was so excited to be staying there for 9 nights. All the staff were absolutely amazing and went beyond my expectations in customer service. The room was really clean and they stocked your mini fridge up everyday. The pools were amazing the beach was amazing and the food was crazy good! Please try the cheesecakes if u stay here perfection! Thank you RIU caribe for the most special holiday it was one to remember!
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Jul 10, 2025
Cancun Vacation
Staff was very kind and attentive. Everything was clean food was great. Definitely will stay here again.
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Jul 08, 2025
Great Vacation
We enjoyed a wonderful family vacation at RIU Caribe. There were three generations in our group and everyone had a ball. The accommodations were clean and well maintained. The staff was terrific and took every opportunity to make sure the guests were more than satisfied. The food was delicious. The buffet was amazing. My grandsons loved the party zone. I will visit again without a doubt!
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Jul 04, 2025Will we be back?
My fourth time staying here and now questioning if it will be my last! Reception- staff don’t want to be there, not welcoming, don’t welcome you back. It’s a conveyor belt system and they don’t care about you! Rooms- Clean and nice as always house keeping come daily and always tidied and cleaned the room. No issues there. Breakfast-unless you are there at 7am don’t expect great choices they will stop serving hash browns at 8am claiming they don’t have any but they do just don’t put them out! Thought this restaurant was all inclusive certainly didn’t seem like that and getting lied to by members of staff! Many mornings I didn’t bother with breakfast in the end and ordered food in as food very repetitive! Lunch- was okay inside but again no great choices and very repetitive! Dinner- tried to eat out of resort many times and food standards have certainly gone down hill in the last year repetitive and not much choice! Luckily we are fortunate enough to have friends that live in Cancun so we always go out for dinner as all restaurants have gone down hill in hotel! Would never go back to the steak restaurant again! Pool- where are the bartenders who bring the drinks cart around why has that stopped really disappointing! Also a massive disappointment is that is Israel is no longer at the pool bar he always brought the vibes and it was sad not to see him there! However, all the other bartenders at the pool bar are brilliant! Entertainment team- lacklustre, no energy, don’t want to be there vibes! They don’t seem to get any of the guests involved. Compared to the entertainment staff last year the men and women this year weren’t as good! I love Cancun and love all the things we do out here. However, this year I was severely let down but RIU caribe and the standards. I really hope it was just a bad two weeks! Staff need to want to be there and 70% seem like they don’t! Bartenders and waiting staff aside which was brilliant and it is nice to see all the people still there from my first visit 9 years ago!
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Jul 03, 2025
Riu Caribe
Our stay was beyond great! Enrique, and Max at the bar are super friendly. Our cleaning lady left us cute surprises on our room. When doing our check-in they took us some refreshing drinks!