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Hotel overview

Just a short drive to the shopping, discos and restaurants of Cancun’s popular Hotel Zone, the Riu Caribe provides an exciting retreat for families and active travelers. A great value, guests to the Riu Caribe are treated to splendid, tropically-decorated guestrooms, modern fitness facilities, a popular kid’s club, 24-hours of upscale dining options and a selection of bars and lounges. With impressive Mayan-inspired architecture and a great location overlooking the crystal clear waters of the Mexican Caribbean, the Riu Caribe provides the perfect setting for family getaways and action packed vacations.


Reopening after a complete renovation on August 26, 2023, Riu Caribe Hotel will be the stage for your next vacation full of fun! This family beachfront resort will feature modern design, but also adding thrilling new services and amenities with the arrival of our successful and latest entertainment concept for adults: Riu Pool Party! Get ready to enjoy the 24-hour all-inclusive experience RIU is known for.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 13 miles

Property information

Year Built: 1997
Last Renovation: 2023
Accessible rooms: 4
Floors: 9
Total rooms: 506

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory All Student/Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. Guest disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not allowed. If a Student/Spring Breaker Group is accepted a. Minimum Age requirement: 21 years of age or older. b. Hotel may request proof of age in the form of passport or official ID
Advisory The state of Quintana Roo will be charging a sanitation tax of $79.20 per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th, 11th or 16thcomplimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - 

1. Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Cancun & Riu Caribe.

2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.

3. If a Student / Spring Breaker Group is accepted:

a. The number of rooms will be deducted from the contracted allotments

b. Minimum Age requirement: 21 years of age or older.

c. The Hotel may request proof of age in the form of passport or official ID

d. Each room must submit a signed liability agreement upon check-in.

4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.

5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.

a. Parties in rooms are not permitted

6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 915 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Sun, fun and loud annoying, repetitive music

    Everything is great. But, hope you don't get a room near the RUI parties. The night party is suppose to be from 7pm to 11pm. Today is Saturday with a "Neon" party and it's 11:30pm the the annoying boom, boom,boom keeps thumping!!!! Wtf, end this party. Horrible!!!!!

    Jun 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    RIU Caribe has it all!!

    Just returned from my second stay at this resort. I thought that maybe the first time was just a lucky stay and things were not that good. Nope, it was even BETTER this second time. The beach is spectacular, the food was very good, the parties were crazy good, and the service was impeccable. I will be back again next year. P.S. If you see Antonio in the dining room or Dario (bar help), please send my regards!

    Jun 06, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good service, clean hotel

    A nice renovated hotel on the beach. This was my first time staying at an all inclusive hotel and it was pretty good in my opinion. The beach is very nice, wide and clean. Pools are well maintained and the lifeguard stays close by. Plenty of pool chairs too. The staff are very friendly and service is quick. Housekeeping does a good job too. Our room was clean and had an ocean view balcony which was a nice bonus. The only things i would address for those searching for a hotel: be aware this is more of a party resort. Lots of drunk people (especially americans) will congregate by the pool and it's worst around 4pm-7pm when the pools close. They can be very rowdy so if youre looking for a kid-friendly or calmer trip i would suggest potentially looking at some other hotels. Otherwise, the only minor issue was some of the food was a little lackluster, but there were always things in the buffet every day that were pretty good. We liked Shangri La restaurant and the fancy one (forgot the name). Overall i had a very good time staying here and this would be a very good resort for a group looking to party a bit and lounge at the beach.

    Jun 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Birthday Trip

    Stayed at the hotel for my partner’s birthday, and we had a great time. The room was clean, the staff was great, and the RIU parties were amazing. The house keeping staff even decorated our room on my partner’s birthday without me telling them it was his birthday. That was very thoughtful. I’m definitely planning another trip soon.

    Jun 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing - Going back next year !!

    The location was perfect. The food and drinks were excellent and with so much choice. Our room was perfect and cleaned EVERY day including sheet changes, just by asking or using the door tag. No issues with sun loungers either around the pool or on the beach. Overall, the staff were simply amazing. I have never known a more dedicated set of people who put on dazzling shows in the theatre, and routine events every day around the pools with such enthusiasm, and always with a smile. The 'Rui Party' Zone events day & night were simply stunning and outrageous !! I was totally shocked at the amount of effort and work put in by so many staff to put on such a great events! Only one thing to point out. If your between 16-17 or not quite 18 even by a month or two, you can't go to the 'Rui Party' Zone events, which for any young person of that age is VERY disappointing as the experience is something they would totally enjoy, EVEN if they weren't allowed to buy alcohol. It is safe, well managed by security and i saw NO sign of any trouble at all. They keep on top of and constantly watch everything and everyone, which makes it a safe place to be. Maybe a change in the rule to allow 16/17 years old's to enjoy it ?

    Jun 03, 2025