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Hotel overview

Just a short drive to the shopping, discos and restaurants of Cancun’s popular Hotel Zone, the Riu Caribe provides an exciting retreat for families and active travelers. A great value, guests to the Riu Caribe are treated to splendid, tropically-decorated guestrooms, modern fitness facilities, a popular kid’s club, 24-hours of upscale dining options and a selection of bars and lounges. With impressive Mayan-inspired architecture and a great location overlooking the crystal clear waters of the Mexican Caribbean, the Riu Caribe provides the perfect setting for family getaways and action packed vacations.


Reopening after a complete renovation on August 26, 2023, Riu Caribe Hotel will be the stage for your next vacation full of fun! This family beachfront resort will feature modern design, but also adding thrilling new services and amenities with the arrival of our successful and latest entertainment concept for adults: Riu Pool Party! Get ready to enjoy the 24-hour all-inclusive experience RIU is known for.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 13 miles

Property information

Year Built: 1997
Last Renovation: 2023
Accessible rooms: 4
Floors: 9
Total rooms: 506

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory All Student/Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. Guest disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not allowed. If a Student/Spring Breaker Group is accepted a. Minimum Age requirement: 21 years of age or older. b. Hotel may request proof of age in the form of passport or official ID
Advisory The state of Quintana Roo will be charging a sanitation tax of $79.20 per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th, 11th or 16thcomplimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - 

1. Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Cancun & Riu Caribe.

2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.

3. If a Student / Spring Breaker Group is accepted:

a. The number of rooms will be deducted from the contracted allotments

b. Minimum Age requirement: 21 years of age or older.

c. The Hotel may request proof of age in the form of passport or official ID

d. Each room must submit a signed liability agreement upon check-in.

4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.

5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.

a. Parties in rooms are not permitted

6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 839 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    RIU Caribe

    Another excellent RIU hotel, situated on a beautiful beach but away from the main 'hotel zone' and nightclub area of the peninsula means a peaceful and relaxing stay. The staff were perfect, always friendly and attentive, the front desk staff were always quick to answer questions or provide assistance. The only slight drawback was that the main hotel bar is in the lobby so there is a lot of people moving through the area in the evening which doesn't make it very quiet or relaxing. Otherwise a fantastic hotel, rooms are very well equipped, plenty of pools, fantastic laundry service, excellent restaurants, beautiful private beach area.

    Apr 23, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great place to stay!

    Had a blast at the all inclusive hotel with my friends celebrating my bachelorette! The food, hotel, and excursions were great! Sleeping is one thing, there was a couple of rowdy neighbors but all on all, would recommend!

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fun couples retreat.

    Great experience second time at this Resort. A mixture of all age groups so no one felt out of place. Very laid back atmosphere. Service was Top Notch and the theme parties were fun.

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Stay in April!

    I had an excellent stay at the hotel in April. Everything exceeded my expectations. The food was delicious and offered a good variety. The environment was clean, peaceful, and very relaxing. The service was also top-notch—staff were friendly, helpful, and always available when needed. Overall, a wonderful experience. I would definitely stay here again and highly recommend it to others!

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Fabulous hotel & location!

    Fabulous recently refurbed hotel. Rooms are huge & well equipped. Great view from balcony although our balcony was small (on one of the arms of the hotel). Public areas & 3 pools all amazing. Paradise beach at the end of the pool areas. Sun beds& coffee tables could do with a daily wash -often sticky from day before. Staff all hard working and happy to help. Food great for breakfast & lunch & snacks. Dinners not so wow but always something to eat. Loved the Asian restaurant.Easy to get into Cancun town if required. Would definitely recommend - & return again!! Thank you for an amazing holiday!

    Apr 21, 2025