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Hotel overview
Location
Las Vegas - Off StripProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - A valid credit card is required for incidentals deposit, to be authorized at check-in. Deposit amount will vary based on length of stay and will be released if no charges are made to the room (timing of release varies). Suites may require additional deposits. Cash deposits will not be accepted.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Early check-in fees and minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - For guests arriving from all origins, a mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed fee inclusions (effective Now-10/14/19):
-Fitness Center admission for 2 per day
-In-room internet access daily for 2 devices per day
-All local calls
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Mandatory hotel-imposed fee inclusions:
- In-room Wifi for two devices per day at the Premium Wifi speed of 20 Mbps
- Fitness center passes for two per day (for those properties with a fitness center)
- All local calls
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Dogs are the only animal allowed. Up to 2 dogs per room are allowed.
Dogs must weigh 50 pounds or less each, and be present at time of check-in.
Dogs are only allowed in specific rooms so it is imperative to book the PetStay Category.
Guests travelling with their dog(s) will be required to fill out a waiver accepting responsibility for any damage or cleaning charges that may occur while at the hotel.
Dogs are permitted to walk through designated common areas while on a leash and accompanied by the owner.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 01Jan15 - 31Dec50
- No Show Penalty: 1 Night Applies: Sunday - Saturday 01Jan15 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating
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Huge room
Love it. Great value, huge room. Hard to beat the value for the size of the rooms available at the Rio, decent casino floor and food court.
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Wouldn’t go back here if you paid me
Staff were rude. No shade for children or babies unless you want to pay £50 a day for an umbrella. Food and drinks poor but expensive . Staff weren’t helpful unless you gave them money after asking a question. Constantly asking for a tip when doing bear minimum. Can’t say anything positive about my stay here
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Amenities were not as expected.
The hotel presented as being under some renovations. Not overt but most shops were closed. The pools had cold water, the room was clean, but the toilet "gargled" and "bubbled" all night. There was a refrigerator in the room but no coffee maker which is to me a standard item in a hotel such as the Rio. I aked a housekeeper on our floor for an extra blanket and go 4 folded sheets. Going down from the 16th floor, walking across 2/3 of the casino floor to Starbucks to get a cup of hot water (I always bring my own coffee) was a great inconvenience.
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Free parking/Great Comps
Spacious rooms and free parking!! The room was clean with lots of room. The room was also quiet and the comps are excellent!
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The Rio All Suites and Casino was a totally unsatisfactory experience overall. The check-in process was daunting………………//
Room not cleaned. Shower drain clogged. Relay issues to housekeeping. We were told to stop complaining. Not a fun experience.