TripAdvisor traveler ratingbased on 483 reviews
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TripAdvisor traveler rating483 reviews
Nice place but no breakfast as advertised
We went here for an overnight getaway for our anniversary. The place is clean and beautiful. When we checked in and asked about the breakfast they said they aren’t doing that right now because of Covid. I totally understand that a buffet would not be allowed, but since a breakfast inclusion was advertised on their website and on Priceline’s website it should have been part of what we paid for. It would have been right for them to offer either an upgrade or a voucher for snacks at their snack shop. Instead the front desk made it awkward when I brought it up. She just said “we are in a pandemic.”
My family spent a week here in June 2019. This hotel was very clean and the rooms were nice and spacious. It was a perfect amount of space for a family of five. The kitchen was nice to warm up left overs and store leftovers. They had grills on property if you wanted to grill. The pool and hot tub were nice. The pool isn’t large but it wasn’t ever crowded. This location is not on the beach but a short drive to the beach. The grounds were well maintained and beautiful. The breakfast each day was good and was an added bonus. It’s a smaller property and doesn’t have a resort feel. I would prefer a resort but we had trouble finding a place for five travelers without getting two rooms. This was perfect for our needs. You can tell that the staff takes great pride in taking care of this hotel. It was super clean which is so important to me when traveling. I would definitely recommend this place when traveling in Maui. Thank you Marriott for another great stay at one of your properties!
Denied the COVID responder service! They said there was nothing available!!! Why post that you’re COVID responder
So disgusted.. They said there was nothing available!!! Why post that you’re COVID responder services!! The island has no visitors how can you have no availability.. unbelievable Marriott very disappointed
Hidden Gem in Wailea
If you're ok not being right on the beach in Wailea, the Residence Inn is an excellent option about three blocks' walk from shore. My wife and I stayed at this location for one night before heading up to Ka'anapali for a longer stay. I left the Residence Inn with high regard and a new bar set. We stayed in a king studio room that was very new, very clean, and had a great view of the property. The front desk staff was very kind and accommodating. The exercise room was spacious and clean and the pool appeared to be well kept. This property is very family friendly. From my perspective, the best part about this already very positive experience was the breakfast. Throughout my eight days on Maui, the Residence Inn's buffet breakfast was the best and it's not even close, featuring fresh fruit, good coffee, and tons of healthy and filling eating options in between. Waffles with an unlimited supply of Nutella hit my sweet spot for sure! Again, the Residence Inn, which appears to be quite new, is a three-block walk to other hotel beaches and a short drive from the Makena area beaches. If you decide to stay in Wailea and don't want to pay $800 a night and don't need to be right on the beach, the Residence Inn is a fantastic option you should consider.
A surprise Diamond tucked way!
We always enjoy staying at Residence Inns as they are convenient and comfortable. The Residence Inn at Wailea was amazing! It is the best kept secret in Wailea! This Residence Inn is more a resort than a usual Residence Inn we use for business and travel. The staff was friendly, professional, and work to accommodate any request we had. Our room was spacious, clean & comfortable. We had amazing views from our lanai. A free shuttle service is provided to anywhere in Wailea. The pool is a free form large pool with ample chairs and beautiful blooming foliage surrounding the outer edges. The common area/breakfast area has a beautiful open air setting with amazing views of the ocean. The open air pool bar has light food for a light night snack or light dinner. The Residence Inn is situated about a block up a hill from the ocean. It is an easy walk or shuttle to the beautiful beaches of Wailea. We look forward to staying again on our next visit to Maui!