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Best anniversary vacation!!
Fabulous stay!! Steps away from all the bars and concerts !!! Amazing big clean rooms! Incredible buffet breakfast . Have to highlight a few amazing service people: Kaylin at the desk, Danny the chef who made amazing omelet , Jaklen the waiters and Jorse the bartender!!!! Best stay ever!!!
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Close to everything and very accommodating!
Close to everything very accommodating. I moved to this hotel after spending a few days at the Hyatt for a work trip, and I’m so glad I did. I indicated during booking that I’d be arriving around 11 AM, and they were not only able to accommodate the early check-in but even messaged me at 10:30 AM to let me know the room was ready, a great start. At check-in, the staff was friendly and quick to offer suggestions for nearby spots to check out, which was really helpful. As a Marriott Gold member, I was pleasantly surprised to receive a complimentary room upgrade, which made my stay even more comfortable. Later on, I requested a 2 PM late check-out, and the front desk accommodated it with no issues at all. I also ate at the on-site restaurant, the food was excellent. I received a few vouchers for the Johnny Cash Museum, which was a nice added touch. The room itself was very clean, and I especially loved the café downstairs, they had some great-looking salads and sandwiches, a nice vibe overall. When I return next year, this will definitely be where I stay. The combination of convenience, thoughtful service, and great perks for Marriott members can’t be beat!
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USET training
Chef Danny has a great sense of humor while preparing our omelette and wait staff Jaklen is amazingly attentive to our needs and very friendly
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Good hotel. Congrats to Meghan for being a super star receptionist.
Great location. Good hotel. Rooms smell like BO. I was moved to 3 different rooms. However, with that being said. Meghan at the front desk was amazing. So nice. She should be promoted to a manager position. Truly understands customer service. Always smoking and helpful. Mina was also really Nice and so was Brian.
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Bad Customer Experience
I had a terrible experience. They added charges that weren’t disclosed properly. I will never go back to that hotel. Really bad customer experience