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392 reviews
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Nov 04, 2020Walk to everything!
What a charming hotel in a charming city. This was our first time to Charleston, and we loved every minute of it. This hotel is in the heart of downtown, and we were easily able to walk to almost everything. The location is top notch. Check-in was fast and efficient. I made an error in the number of nights we were staying and it was resolved quickly, without any hassles. They are doing a great job of requiring masks, signs recommending social distancing, sanitizer, etc. We felt very safe, and would return when back in the Holy City!
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Nov 01, 2020
Clean & Fun Weekend in Charleston
Hotel did an exceptional job - saw many times cleaning, antibacterial wipes in my guest room, and masks worn inside. The bellmans over Halloween weekend were incredible top notch kind and hospitable - literally all of them. We had 6 people with us and we all mentioned on different times how great and friendly everyone was. Ok check out Mackey bellman at checkout - noticed we had a car full of kids and proactively gave us bag of waters for the car ride . Love that service and thoughtfulness . Rooms are very nice - seem updated/modern. The ladies working at the Hot & Handy coffee shop were super friendly as well - we were there every morning waiting for kids to wake up / reading and they kept great atmosphere up. Great Vibe - locals came in - really loved it. Charleston was great - really downtown seemed completely open - just have to wear a mask inside establishments. It was great to have a weekend away and Charleston never disappoints!
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Oct 31, 2020
What a Delight in Charleston!
We took our first trip in the year of Covid and we couldn't have been happier or felt more safe than how we felt at the Renaissance Charleston. The staff was amazing, the location is perfect and you can walk just about anywhere you would want to go. Everything was spotless. We especially want to thank Mackey who helped us navigate our way around and was so kind!
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Oct 29, 2020
In the Heart of it All
Nice comfortable hotel with great decor. Loved the rabbit wallpaper in the bathroom! Walking distance to just about everything. Coffee shop attached was perfect in the mornings. Excellent service especially from Jay C.
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Oct 27, 2020
Our stay at the Renaissance
Our entire stay was lovely. One of the people, who helped to make it lovely, was Jay C. He was so friendly, helpful, and had great customer service skills! Everyone and everything was incredible. Our room was very neat when we arrived.