TripAdvisor traveler ratingbased on 372 reviews
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TripAdvisor traveler rating372 reviews
Good location, excellent service
The hotel is clean, spacious, and in a very good spot for walking and taking Charleston's free downtown bus. Staff is attentive and helpful. The interior common spaces will be nicer when renovations are completed. (But they are currently offering free continental breakfast to offset any inconvenience.)
Even during construction the hotel was above reproach
The hotel is in the best location for using the free shuttle that goes up and down Meeting and King Streets, yet convenient for walking downtown and to all the great restaurants. Our room was cleaned and resupplied with amenities daily. Due to the construction, a free continental breakfast was made available to guests, and the kitchen would prepare several delicacies and deliver to our room. The staff was always helpful and friendly with a smile and greeting every time we returned to the hotel lobby. Doormen were equally helpful, even searching the street for our Uber driver who did not know where the driveway to the entrance was located. I recommend the Renaissance for both business and pleasure stays.
We had the best long weekend staying here. Superior service, very kind people and lovely room. Sara at the front desk checked us in and she was very thorough in her welcome. Mackey as our bellman was on point! Very situationally aware and looked out for our Uber to arrive. The GM, Robert Morgan was approachable and pleasant to chat with. Thank you for everything!
Our "go to" in Charleston
This hotel is in a great location in walking distance to food, shopping, the market, etc. The atmosphere is comfortable with the bar area, and a sitting area with several tables and a fireplace. Arrived late and ordered a delivery pizza and sat outside on the patio - our kids love staying here!
This hotel is in the heart of the historic district and walking distance to most attractions. The rooms are a good size, clean and modern. Hallways were quiet and breakfast was delicious and reasonable. Service in restaurant, parking valets and at front desks was helpful, efficient and friendly