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TripAdvisor traveler rating924 reviews
The hotel and grounds were kept wonderfully, but there was no prior notice that a new pool area was being built. There was constriction happening even on the weekend and we were directly facing it. Otherwise the rooms looked recently remodeled and the golf course, magnificent. The breakfast and dinner were both great in the hotel restaurants and the surrounding area is very walkable.
Perfect Weekend Retreat in a Beautiful Setting
We stayed 2 nights Dec. 29-31 - our first visit - and were very pleased. Very pleasant and attentive staff from check in to check out. Clean, comfortable and attractive room overlooking the golf course. Enjoyed watching 3 wedding parties come and go with lots of families, children and dogs! Had a very good meal at the Clubhouse Restaurant and especially enjoyed bagpipes at sunset. We'll see you again.
This place is disguised as a high end hotel, but u fortunately delivers a mediocre product. If you’re staying in the area, do consider other hotels that offer a similar experience but at a better value. It was a disappointing experience for me and my family.
Customer service needs some improvement.
The bed was comfortable. The restaurant was just okay with bad service. The hotel was beautiful. I left behind my dental retainers and when I called the same day to have them hold them for me they couldn’t find them. I’m assuming that housekeeping threw them away which cost me $360. I’m not happy about what happens to your personal belongings if you accidentally leave them behind.
Second time still great!
We were visiting our son at school for a long weekend. This was our second stay and it was great one. We love this resort. The grounds are beautiful. It’s sits in an inviting upscale neighborhood with restaurants and shops in walking distance. A very nice walk. The resort is stunning clean and well decorated. The pool area is great and with heated water enjoyable even on a cool day. It’s perfectly located between different schools. We were able to take in a fall college baseball game in Montevallo and a homecoming football game in Tuscaloosa. We had a cool night was great sitting out around fireplaces outside with a drink. This will remain our preferred spot for college visits.