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Hotel overview

Located on a stunning beachfront on the majestic Sea of Cortez and a short five-minute drive from the Cultural & Arts District of San José del Cabo. Seven dining options offer enticing dishes from a variety of cuisines including; Asian, Mexican, and Italian while five bars and lounges pour delightful cocktails and spirits. The unique adults-only Sky Lounge offers unbelievable views of the Sea of Cortez, perfect for enjoying a cocktail and watching the sun set. Four pristine swimming pools offer dedicated family-friendly and adults-only options that cater to the needs of every traveler. All Restaurants with stunning views to the Sea of Cortes.

Property information

Total rooms: 424

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 5242 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family Vacation 2025

    The staff are very friendly. The kids loved being in the pool all day everyday and the lifeguard ‘Manuel are always on alert for the kids safety. My husband and I appreciated the staff who make sure are drinks are top up all the times “Alvaro, Josimar, Angel, Julio, Homer & Emmanuel”. Again thank you.

    Apr 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Service

    Krystal Grand has the nicest staff. They are always available to help with anything. We especially enjoyed Julian and Manuel at the Adult pool. We also had exceptional service from Lifeguard Manuel. He went over and above to help us with a medical problem and checked in with us each day. The resort is in a beautiful local.

    Apr 23, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Awesome customer service

    Having the Butler Adrian at the Altitude tower was awesome! Customer service was the best here! Great adult pool, Altitude lounge, sports bar and roof top lounge. Also nice kid friendly amenities as well. Very comfortable bed! Food could have been better. A Clean resort!

    Apr 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Risotto at Krystal Grand Los Cabo

    The Italian Restaurant Risotto was fantastic. Pedro, our server was excellent, and the food was spectacular. I had the bruschetta, risotto and cannoli. All of them were the best I’ve ever had. I appreciated the smaller portions, as we are not so full!

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Incredible

    Excellent service at Krystal Resort, everyone especially Manuel had a very good attitude. I will definitely come back. Thanks for everything I hope they maintain the same service. My family very happy with the doctor service, helped my father in law

    Apr 19, 2025