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Hotel overview
Property information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
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Adult bar
Pedro, Manuel, and Julian were amazing, bar tenders in the adult bar were the best, so helpful hustled their ass off! So great
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Pedro was the best!
Pedro the bartender at the swim up bar was the absolute BEST bartender. He was always smiling and attentive to us. Would come back for sure. Thank you Pedro!!
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Must see Pedro at the swim up bar!
Pedrooooo we loved you!!! You are the best bartender EVER! 10 stars!!! He’s is a must see at the swim up bar!!!!!! Def coming back!
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Krystal Grand - All inclusive
A great all inclusive resort with decent restaurants and friendly staff right near surf spots so you won’t need a car. Shout out to Pedro, Julian and Manuel for their tireless service and friendly hospitality
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Great Place for Vacation.
The resort was amazing. Luis was very helpful in our private check in at the Altitude Tower. Estefania was our server at the Grill during breakfast and she was very sweet and very helpful. Pedro, Julian and Manuel were amazing at the adults pool area.