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Ratings & reviews
TripAdvisor traveler rating8610 reviews
Super Relaxing Getaway
Booked a solo trip here, got to unwind and enjoy teaching Pilates here. The resort has everything you could need, no need to leave the hotel. The water is the bluest I’ve ever seen and is beyond beautiful. I loved working with the entertainment staff, Oscar really brought the energy. Beyond thankful!
Celerino saved the day
Celerino was excellent. He gave phenomenal service and took time to ensure we were comfortable in the balinese beds. We didn't have the best experience with some other aspects of the hotel but Celerino went over and beyond to ensure we were happy.
Amazing service mexic
Amazing, q really good service and attention, specially for the guys if the restaurant. Fernando and the Capitan Bryan are amazing and the best. I love the way that make feel the tourist with the Mexican food. It's delicious.
Nice weather in November
The only restaurant worth eating in this hotel besides, the buffet is Ayami! Delicious food. The cook Alexander did a great show . Worst food I’ve had in my life was at the Italian restaurant. We left and headed to the buffet.
Habachi restaurant was awesome!!!
Manuel Koyoc was so awesome at the Habachi restaurant in Cancun, Mexico. He was patient and helped us with all the great recommendations. This food was very tasty and everything was ready in a timely manner. Thank you Manuel!!!!