Hotel overview

TripAdvisor traveler rating

4.0 based on 5177 reviews
Dining, amenities and activities
Know before you go
Situated on a stretch of white-sand beachfront offering breathtaking views of the unbelievably blue Caribbean, Reflect Cancun Resort & Spa - Unlimited Luxury invites friends, families, and couples to a vibrant getaway. Reflect Cancun Resort & Spa - Unlimited Luxury is located near bustling Cancun and a mere 25 minutes from Cancun International Airport. Guests are treated to Unlimited-Luxury® where every meal or snack at six dining options and each delicious cocktail poured at five bars and lounges is included without any required reservations. Adults-only and kid-friendly pool options cater to the needs of any and all travelers while endless activities provide perfect entertainment.

Property information

Total rooms: 398

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18

Ratings & reviews

TripAdvisor traveler rating

4.0 5177 reviews
  • 5.0 star tripadvisor rating
    Great service!

    The best service and hospitality from all the staff! Excellent location and great food! Especially from Mario and Hervik, they were very attentive and always made sure to exceed our expectations. Will be coming back!

    Jul 03, 2020
  • 4.0 star tripadvisor rating
    Some real highlights

    In fairness, I want to disclose that I stayed at this hotel under some extremely unusual circumstances. We came to Cancun for a 3 week vacation just before Covid-19 hit and decided to stay when airports started to feel like scary places to visit. When the hotel that we were staying in announced that it would be closing, we were transferred to Relfect. We came from a resort that is larger, has more amenities, is higher end, and is really overall nicer. However, when you consider the price difference, Refelct is actually a great value for the price. There are some real hiughlights. The location is beautiful and the beach is absolutely stunning. The ocean in from of the resort is protected by a break wall and that makes for a clam and crystal clear section of water, it’s perfect for floating around in. The service on the beach is fast, and friendly. The food in the Italian restaurant is fabulous. The bartender at the swim up bar has a great personality and makes great drinks. Although, we came to this resort by accident, especially given the price, I do highly recommend.

    May 18, 2020
  • 5.0 star tripadvisor rating
    Amazing Trip

    The resort was so beautiful and friendly. When you go out for dinner ask for Willy as your waiter. He was very knowledgeable about the food and very funny! When you are on the beach find Nelly. She was always on top of what we needed. Her sense of humor and kindness really created a wonderful day for my whole family. We had a wonderful time and want to thank everyone that made our stay so welcoming!!!!

    Mar 29, 2020
  • 4.0 star tripadvisor rating
    Visit in Spring 2020

    We truly enjoyed this property! We booked in the altitude tower and enjoyed the premier bar, breakfast, sushi and other amenities that this room included. We had great service from Ricardo at the Beach Bar while we were enjoying our complimentary cabana on the beach. Ricardo went above and beyond in taking care of our needs. We ventured off the property and went to Macambo which is a small walk from the hotel. Great great food and atmosphere ... highly recommended.

    Mar 27, 2020
  • 5.0 star tripadvisor rating
    beautiful resort, fantastic staff!

    I went with 3 other girl friends for a “girls trip” we are ages 26-30 and had a blast! We were there from March 9-17, 2020 and stayed in the Altitude building. The resort is beautiful and the staff are so sweet. The Japanese restaurant is delicious. Pool bar is a tonne of fun! Resort is very clean and overall has a great vibe! Wanted to give a special shout out to these staff members: Pool bar - Alejo - Ramon - Nestor - Estafani - Luis Entertainment - Miguel - Angel - Adriana Room service - Jose Infinity pool server - Pedro Lobby & altitude bar - Mauro Concierge - Monique Thank you, thank you, thank you! We hope to return one day Victoria, SK Canada

    Mar 26, 2020