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TripAdvisor traveler rating653 reviews
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I booked this hotel 3-17-2020. One of the main reasons we booked this hotel was the hot tub. We checked in around 4 and looked at the hot tub, noting that the sign said it closed at 10PM. We noted that the exercise room was closed too. We came back after dinner to hot tub at 8:25PM and the sign was switched, stating that the hot tub closed at 8PM. We asked the desk worker if the sign was switched, and she said the managers had a meeting at 10AM and decided to close the pool early due to COVID-19. If I had previously known that the hot tub closed at 8PM, I would have book another hotel. Very inconvenient and inconsiderate to inform guests less than 2 hours ahead of pool closure, despite making the decision 10 hours prior. Only the volume on the remote control for our TV worked, despite trouble-shooting. We attempted to reach the front desk via the room phone multiple times, but nobody would answer. I used my cellphone to call the front desk and described the situation. She said “I have another remote, but no batteries that you can try, but you have to come down to the front to pick it up.” We had already turned in for the night, so we did not go to the front desk to pick up the alternative remote. There is a lamp in the room which is nowhere near an outlet, so it has no functionality. The room phone is on a desk away from the bed. The hotel is visibly old, with thin walls, and a creepy feeling in the hallways. None of the other amenities such as the restaurant were open due.
I am currently staying at the Red Lion Boise Downtowner. I had dinner in the sports bar and was waited on by Gina. She was great, she has such a bubbly personality and very efficient. I enjoy a person with a positive attitude and she definitely is that type of person. I am looking forward to eating there again 🤣😁
Living in Boise as a college student I have been to many bars. This weekend I brought my family Down for mother’s weekend at my sorority and we enjoyed an evening at the bar with the bartender Gina who was AMAZING. She is an amazing multitasker and it was busy tonight. She deserves a raise!
Gina did an amazing job tonight! It was busy but she was so attentive. My drinks were full and my meal was hot. She is the best bartender I’ve seen in all of Boise. Will always go back as long as she’s on shift
Bar Review- Gina
Gina is amazing! We spent two hours in the bar and always had full drinks. She was VERY busy but helped everyone that came through with grace. She is the best and deserves recognition. Will come back if she is working