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TripAdvisor traveler rating798 reviews
Very Dirty And Smells Horrible
they do not clean these rooms well at all also seemed like if they had put the saame sheets on from the last guests from how they looked, especially with everything going on with covid this is unexceptionable and when asked to speak to the manager the young man at the front desk told me he was too busy to speak to me. i DO NOT RECOMMEND This Hotel to no one, i was super surprised that it had such a good rating online because from what i seen it sould be rated a 2 star hotel
careful due to covd
first the good thing is great location.after that you wouldn't think theirs a pandemic raging besides the fact that the continental breakfast was cancelled supplemented by a measly grab n go .the rooms god need a nice cleaning .and i i don't know if it was by chance but the outside garbage's were overflowing leaving a very unpleasant greeting as you enter.and the phone didn't work to contact the front desk.
I used to race about this place. Now, it has gone downhill . The people who run this place must not care. So many people who are staying here are not wearing masks. I saw too many unsavory people here. I will definitely not stay here again ever.
Formidable location for shopping (near the Crossings Premium Oulet) or to enjoy Poconos. The manager, Mr. Sanji engages with customers in a wonderful way I’ve never sean before. Very clean and good price. Highly recommended
Great place to stay
Best Western Plus is a great place to stay. It is always clean. The staff is friend!y. The breakfast is usually wonderful but with COVID19 they handled everything very well. All things were sanitized a d wiped down.