TripAdvisor traveler ratingbased on 7295 reviews
LocationPunta Cana - Beach
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General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating7295 reviews
It was a great time visiting this hotel with my spouse. The staff here are very friendly and attentive to your needs. Nelson at the pool bar is the best! I also enjoyed the food as well, there is a lot to choose from at the buffet and the nightly entertainment is great. Only downside was the Casino Avalon which is near by that the hotel provides transportation to. We went out for a night off the resort to have fun and do some gambling. I would be cautious of this place, they seem very shady and are running Caribbean keno scams near the front of the casino. Once I saw that we were quick to exit as I know they are not playing fair. Beware!
This was our second visit here in a year. We split our holiday and went to the Riu Palace Macao for the first week and the princess all suites for the second week. It was the same price for each, so it was interesting to compare the two. The food was better at the Macao and it was fancier. The ambiance at the princess was quaint and relaxing. I loved the turtles and birds on the nature walk in the neighbouring resort. If you are looking for pampering, good food, posh bars, go to Macao. If you are looking for a holiday that is more laid back, less dressing up, peaceful nature walks, go to the princess. The new sun beds are more comfortable and new chairs at the beach bar. I mentioned the need for that in my last review. Getting sunbeds is not an issue. The rooms are very nice and the views are spectacular.
So much fun
I was there in 2018 in October. I have chooses the 10 days pack with all inclusive. I wish those 10 days never ended. And when you are with friends and family everything is perfect. The price was suitable and the amount of fun endless. I will go back there pretty soon.
Many positives but in need of refurb
I stayed here in March before the COVID lockdown. During the stay the number of guests decreased rapidly. There are many positives about this place but it was by no means amazing - certainly compared with other resorts I've stayed in Thailand, Sri Lanka and Mauritius. Positives are: great beach, close to airport (20min/$40 taxi), enough parasols on beach, nice pool and grounds, nice staff. The two main negatives are that the rooms are very dated and in real need of refurbishment. Multiple things in the room didn't work and required fixing. The second was the food: it was was ok but certainly nothing more than that. All in all, as it was pretty cheap and not a holiday of a lifetime, I don't feel very hard done by but won't be rushing to come back.
Our Canceled Vacation
Like many other travel hopefuls we had our much anticipated and needed vacation to Punta Cana Princess departing April 7. Fortunately we have visited this property before so we have those memories. Sadly we have to miss this one. Thinking about all the fantastic workers there that treat each guest as though they are family. Prayers to each of you and your families that you all weather this recent virus and that we can see you all again one day.