Hotel overview

One of Reno’s most dynamic hotels, this superior getaway treats groups, active travelers and gaming enthusiasts alike to upscale services and inviting amenities. Here, award-winning dining options, including a 24-hour coffee shop, will delight your palate; while 24/7 world-class gaming, headliner entertainment, a hip nightclub, appealing bars and lounges, a full-service spa, salon and health club, wedding chapels and a year-round, heated Waterfall Pool ensure unforgettable stays for each and every guest. Just five minutes from the Reno-Tahoe International Airport, this AAA 4-Diamond Reno hotel is a splendid escape from everyday.

Property information

Year Built: 1985
Last Renovation: 2017
Accessible rooms: 42
Floors: 18
Total rooms and suites: 1623

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Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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Hotel advisories

Advisory Mandatory City of Reno-Imposed fees: A $2.00 nightly Tourism Surcharge will apply and be charged and collected by the hotel either at check-in or check-out. This fee applies to every night of your stay regardless of the promotions included in your booking. *Subject to change without prior notice.
Advisory A minimum mandatory hotel-imposed fee of $30 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what’s included in the mandatory fee please see hotel policies.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee – (Leave Resort Fee information if travel is still current.)

Resort fee includes:
• Airport Shuttle
• 2 Bottles of Water Daily
• Incoming & outgoing faxes up to 5 pages daily
• Use of Fitness Center, pool,valet
• Access to business center
• Parking garage & surface parking                                                                              • In room coffee with keurig coffee maker
• Phone calls (Local & #800)                                                                
• Access to electronic vehicle charging stations
• five hotel coupons concierge service.

The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 11848 reviews
  • 5.0 star tripadvisor rating

    Today a colleague asked "When shelter-in-place is behind us, where are you traveling to first?" "Peppermill Reno, its my happy place!" I simply blurted it out. The question was unexpected and so was my response - which makes it true for me! I miss that lovely gold and white room in the Tower overlooking the pools, a glass and chrome mini fridge, the coffee and tea service waiting for me. I miss the cafe kiosk next to the front desk and my Cappuccino and toasted sesame bagel with cream cheese. I miss my morning plunge at the upper pool and ducking thru the waterfall at the lower pool where the canteen has Oceano sushi rolls that I can snack on while I lounge in the shade and read a book. I miss the spacious Sport Book and my cushy, swivel chair, desk and personal TV to pick the winners at Santa Anita and Churchill Downs. I miss my 5pm Espresso Martini crafted at the vintage-hip Fireside Lounge where you nestle next to a fire pit. I miss my Let It Ride table and the excitement and laughter with new table mates while the dealer patiently corrects our errors and applauds our wins. I miss shopping at Regali Boutique for unique pieces that look like art. Then wearing it upstairs to the alluring Terrace Lounge with its glittering chandelier, unusual cocktails and great live music. Soon, Peppermill, I will be free and on the road to fun, relaxation and making more wonderful memories. See you!

    Apr 29, 2020
  • 1.0 star tripadvisor rating

    Though nice... it just seems they can't accommodate the smallest of requests. We are local and do stay-cations monthly. Spend money to enjoy ourselves so it's a disappointment when the resort doesn't put guests first. Time to try something new..I heard the Atlantis is amazing.

    Mar 14, 2020
  • 3.0 star tripadvisor rating
    Dark and Dated

    Have stayed here a few times in the Tuscan Tower. While convenient for our purposes, the rooms are VERY dark with poor lighting overall. However, there is an overhead light over the bed for reading so that is very helpful. The rooms could really use an update. Mattresses are old and lumpy not a comfortable night’s sleep. Bathroom floor is shiny marble which makes it VERY slippery! On one occasion there were minor maintenance issues which gave the room a very shabby appearance. In general, the staff is very friendly and accommodating. I would probably continue to stay here if the rooms were updated. Next time will try the GSR as it recently underwent a remodel.

    Mar 12, 2020
  • 5.0 star tripadvisor rating
    Great people

    I am staying at the casino for a business trade show. The staff is amazing and friendly. The dealers are fun to play along with. I even got to talk to a couple of pit bosses. Pete and m ke from New York stand out. Mike was great to talk to in the middle of the night while the house was taking my money. It was great experience and would highly recommend.

    Mar 10, 2020
  • 5.0 star tripadvisor rating
    Beautiful resort

    I attend an annual conference at this facility and love it! The rooms are so spacious and beautiful. The bathrooms are huge with large jetted soaker tubs as well as a separate large shower. The employees are all very nice and helpful. The over all facility is super clean.

    Mar 07, 2020