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TripAdvisor traveler rating11848 reviews
PEPPERMILL HOTEL RESORT IS THE RAINBOW AFTER THE STORM
Today a colleague asked "When shelter-in-place is behind us, where are you traveling to first?" "Peppermill Reno, its my happy place!" I simply blurted it out. The question was unexpected and so was my response - which makes it true for me! I miss that lovely gold and white room in the Tower overlooking the pools, a glass and chrome mini fridge, the coffee and tea service waiting for me. I miss the cafe kiosk next to the front desk and my Cappuccino and toasted sesame bagel with cream cheese. I miss my morning plunge at the upper pool and ducking thru the waterfall at the lower pool where the canteen has Oceano sushi rolls that I can snack on while I lounge in the shade and read a book. I miss the spacious Sport Book and my cushy, swivel chair, desk and personal TV to pick the winners at Santa Anita and Churchill Downs. I miss my 5pm Espresso Martini crafted at the vintage-hip Fireside Lounge where you nestle next to a fire pit. I miss my Let It Ride table and the excitement and laughter with new table mates while the dealer patiently corrects our errors and applauds our wins. I miss shopping at Regali Boutique for unique pieces that look like art. Then wearing it upstairs to the alluring Terrace Lounge with its glittering chandelier, unusual cocktails and great live music. Soon, Peppermill, I will be free and on the road to fun, relaxation and making more wonderful memories. See you!
JUST SAY NO
Though nice... it just seems they can't accommodate the smallest of requests. We are local and do stay-cations monthly. Spend money to enjoy ourselves so it's a disappointment when the resort doesn't put guests first. Time to try something new..I heard the Atlantis is amazing.
Dark and Dated
Have stayed here a few times in the Tuscan Tower. While convenient for our purposes, the rooms are VERY dark with poor lighting overall. However, there is an overhead light over the bed for reading so that is very helpful. The rooms could really use an update. Mattresses are old and lumpy not a comfortable night’s sleep. Bathroom floor is shiny marble which makes it VERY slippery! On one occasion there were minor maintenance issues which gave the room a very shabby appearance. In general, the staff is very friendly and accommodating. I would probably continue to stay here if the rooms were updated. Next time will try the GSR as it recently underwent a remodel.
I am staying at the casino for a business trade show. The staff is amazing and friendly. The dealers are fun to play along with. I even got to talk to a couple of pit bosses. Pete and m ke from New York stand out. Mike was great to talk to in the middle of the night while the house was taking my money. It was great experience and would highly recommend.
I attend an annual conference at this facility and love it! The rooms are so spacious and beautiful. The bathrooms are huge with large jetted soaker tubs as well as a separate large shower. The employees are all very nice and helpful. The over all facility is super clean.