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Hotel overview

The Paradisus Palma Real Golf & Spa Resort located on Playa Bavaro is the favorite all-inclusive resort of guests that love luxury and the essence of the Caribbean. The perfect setting: turquoise waters, white sand, beautiful fountains and lush, exotic gardens; every corner a unique spot to live incredible experiences.

Paradisus Palma Real Golf & Spa Resort is located in Punta Cana, on the shores of the most beautiful turquoise sea you have ever imagined. With its unique character Paradisus Palma Real will make your holiday an unrepeatable experience. Presided over by the Plaza Colonial, and its 12 restaurants all loaded with their own personalities make the Paradisus Palma Real a resort that has to be lived.

With activities from dawn to dusk, Paradisus Palma Real has a wonderful, vibrant atmosphere. Enjoy the shows at the theatre, the latest music at the Red Lounge or the salsa classes in the Avenue Bar. The holiday of your lifetime begins at the Paradisus Palma Real.

Destination Inclusive Experience: a private catamaran ride to a serene beach and participate in an oceanside class to embrace the magic of Punta Cana and connect with nature.

Location

Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 15 miles
Punta Causedo-Santo Domingo, Dominican Republic - Las Americas International Airport (SDQ)
Casa De Campo, Dominican Republic (LRM) : 60 miles

Property information

Year Built: 2005
Last Renovation: 2014
Accessible rooms: 3
Floors: 3
Total rooms: 596

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A room service delivery fee will be charged per room service delivery. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Allowed:
•Dogs of all sizes and ages are welcome to stay. 
•Our rooms are ready to accommodate up to two pets, who can move around the hotel freely except for the following areas: spa, indoor pools, fitness areas, and buffet and show-cooking areas. 
•In the designated communal areas and outdoor spaces of the hotel dogs must always be on a leash. 
•Dogs will enjoy services from the moment they set paw in reception, where we will welcome them with a bowl of fresh water and a surprise welcome gift. 
•Natural dog food is available upon request through Room Service. 
•Access a local digital guide highlighting nearby pet-friendly services and attractions.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 25011 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best Week Ever!!

    I have never loved a vacation more. The resort is so beautiful and well kept, and everything you could ever want in a vacation is included here. My favorite part had to be the staff and the friendships my family and I made with them. They were very good at anticipating our needs, communicating about reservations, and just all around know how to make your stay personal and memorable. Our concierge was Adriel, and he was personable from day 1. We knew we were going to have a great stay here because of him. We had great conversations with him, he always got us taken care of whether it was room service M&M’s, or getting us the restaurant we wanted that day. Whenever we passed him while at the resort, he would stop and be so present with us and ask us how our day was going. Some other notable staff were Yuderi and Martin from the reserve. Those men took such good care of us and always asked us if we wanted drinks, and my favorite thing they did was bring us cold towels at the peak of the day’s heat. They always provided service with such joy. I loved getting to know them too. Overall, this resort is fabulous, so fun, lively and personable. I would come again in a heartbeat!

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Fabulous trip.

    All the staff was wonderful. Martin our bar tender two of our concierges, The whole staff made our trip safe and wonderful. Emmanuel Villa. Adriel Cabrera, Alexia Garcia. Enrique Supervisor. Rosa and Misael servers. Freilin and Fredrico the person who took us in the yoga excursion was the sweetest. Keep these people they make the stay fun and safe!!! And overall a wonderful trip!!!

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Presidential Suite at The Reserve is Top Tier

    We stayed in the Presidential Suite at The Reserve and had a wonderful time. We had two concierge, Alam and Gustavo. Both of them were excellent at assisting us and checking in throughout our stay. Each day Alam would send us the day's activities and make our dinner reservations and whenever we saw Gustavo he was happy to answer our questions. The restaurant for The Reserve is Sante and all the staff there are kind and helpful. We ate breakfast and lunch there each day and everyone was especially helpful with exceptional service. In all the restaurants the staff was very accommodating to our dietary needs. We spent a lot of time at the beach and pool. Rafael always had a spot ready for us on the beach and made sure we had plenty of water and other beverages between swimming in the ocean and getting sun. At the pool, Martin would bring drinks and snacks, and if we visited the beach later in the day, he would get us set up. The bar at The Reserve pool was tended by Marcos. When we wanted a drink in the shade we would sit there for a drink and some pleasant conversation. Marcos helped us pick some rum to try and even opened up a coconut for a snack. The management of The Reserve were also present and helpful. They would say hello and ensured we had everything we needed. The gifts of wine, fruit, etc. that were sent to the room made the experience extra special. That goes for the housekeeping and bar service staff who tended to the room as well. Special mention to the porters who carted us around when we needed it and all the bar and wait staff at Ginger, who make excellent smoothies and frappes. It was clear that all the workers at the resort take pride in their jobs and work hard to make the experience special for all the guests.

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing, beautiful family vacation where we felt valued and cared for

    Amazing family vacation with really fun activities and great food and service. Favorite part was the beach and the service from Yuderi and Martin! Also Adriel was an amazing helper with anything we needed and our meal times. Overall an amazing experience, would do again!

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Impeccable service

    The service was outstanding! staff was attentive and thoughtful, especially our concierge Adriel. Food was delicious, room was clean and spacious. Pool and property was great.

    Jul 12, 2025