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General policies & fine print
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information: Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee : A Resort fee is not included in your vacation price and is payable directly to the hotel at check-in. This fee includes high speed wireless access in guest rooms, domestic phone calls in guest rooms, unlimited access to fitness
center, basketball, tennis, ping pong, croquet, horseshoes, and bocce ball.
Parking Fee : A minimum parking fee per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due
Ratings & reviews
TripAdvisor traveler rating2245 reviews
Exactly what I needed
I don't have much to say other than to express how wonderfully this place took me away from my normally stressful life. The perfect location disconnected from literally everything else. I needed something that would not let me slip into my normal work routine and this was an ideal choice.
Been going to this place for a long time. There was a problem from the time we checked in to the room and everything in between all the way to check out. The people at the front desk just didn’t seem to care. Never have I ever been treated so poorly and so rudely during any hotel stay in my life. We will not be coming back.
Th Room #563 the middle of the mattress was sinking in hard uncomfortable mattress spring poking out. My overall stay at paradise point was amazing just the mattress was the worst uncomfortable part of my stay.
Rooms need lots of work
Smoke covered smell in first room. Then moved rooms and ants were coming out of the baseboards and outlets onto our food. Moved rooms for the third time and no issues for the third room. Beach and pools are nice. Hotel food was also good.
Amazing experience despite a few hiccups. Pros: Pools are heated and amazing, so much fun. Resort has things to do for kids and so many places to explore on the property. You feel like you are in Hawaii. Cons: Roach in room. Barefoot bar, service is so slow and took forever for refill. Wouldn't eat there again.