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Hotel overview

It's one thing to stay at the beach. It's another thing entirely to go beyond it. Palafitos Overwater Bungalows surround you with the sapphire serenity of the Caribbean. Gently lapping waves both beckon you for a swim and lull you to sleep every evening. Experience the ultimate in Riviera Maya oceanfront luxury.


Between the lavish accommodations, Gourmet Inclusive® dining, and unique experiences, you'll have everything you need to drift off into vacation nirvana. Explore all the tempting highlights from our resort, and start planning your stay in paradise.

Property information

Year Built: 2016
Total available rooms and suites: 30

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Children 18 and under are not allowed.
Advisory Important Information For Our Guests: Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_5.0 1024 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing, wonderful and also would come back to Palafitos!

    The service of everyone is amazing, our butler Aldo was fabulous. Our driver Alberto was so friendly just superb! I would definitely suggest Palafitos to everyone looking for an amazing vacation. All the activities from parasailing to the cenotes to swimming with the dolphins to Mexican fiesta, snorkeling, nightly live music, swimming in the ocean just wonderful.

    Jul 31, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Booking again for sure!!

    Everything was amazing!!! I am no princess but they all treated me as such. The room was clean and every extra detail was thought out. Rooms are quiet and with the private pool, sundeck, deck and steps to the ocean there is really no need to ever leave this resort! Being in direct connection with my butler's on WhatsApp made everything so easy and fast. Honestly of all I asked I never heard the word "no". I will MOST definitely return and may insist on William, Daniel and Eduardo being my butler's again! I was very emotional on arrival due to the recent loss of my mother and aunt and just needed to chill and heal. Palafitos and all of their staff helped make this happen. I feel amazing.

    Jul 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect getaway!

    Everything was perfect, the room was excellent the pools were great, the service……was absolutely exceptional! Alberto and Aldo are second to none. Extremely attentive and accommodating. We wanted for nothing the whole trip. Rafael is a genuinely excellent guy! He runs a beach like nobody’s business! He too took care of us at a very high level! Everyone there is vey nice, but my 3 amigos made sure we were always happy and taken care of! Can’t wait to see them again!

    Jul 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    El Dorado Maroma Was Awesome!

    Incredible food, views and staff made the experience great! Excellent Entertainment Team too! Shout out to Marco, Jerik and Mauricio! They were super fun and engaging and made the stay quite entertaining! The resort was small but perfect for a quiet getaway! Maroma Beach was awesome and very large with a lot of activities! The Wave runner and Catamaran Cruise with snorkeling was also included!

    Jul 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Anniversary trip

    The place is beautiful and everyone was very hospitable. Alberto was a lot of fun and very helpful. My favorite staff member.

    Jul 26, 2025