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Hotel overview
Set on the iconic ocean-front lava cliffs of Keauhou, the Outrigger Kona Resort and Spa captures the awe-inspiring beauty of Hawai‘i Island’s Kona Coast. Explore the on-site remnants of Keauhou Bay’s ancient fishing village, learn stand-up paddle boarding, witness gentle manta rays feeding at night from our viewing deck and immerse your senses in the foods and dances of Polynesia at our Feast & Fire Luau. Experience genuine Hawaiian hospitality at a resort that celebrates the true essence of Hawaii.
A legendary Kona resort reborn at Keauhou Bay
- Perched on the cliffs of Keauhou Bay offering spectacular ocean views
- Newly renovated guest rooms, suites and meeting areas harmoniously unite the property's heritage with modern aesthetics
- Oceanfront pool and water slide, offering family-friendly fun for both kids and adults
- Feast & Fire, Kona’s premier lu‘au experience, immerses guests in the culture and legends of the first Polynesians who set foot in Hawai‘i
- Daily cultural activities provide an immersive journey into the vibrant history and traditions of Hawai‘i Island, showcasing a legacy of enduring Hawaiian hospitality
- Partnered with the Pacific Manta Research Foundation, featuring Manta Talks and other ocean conservation events
Location
Kailua KonaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Ratings & reviews
TripAdvisor traveler rating
169 reviews
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Jun 29, 2025Mixed reviews
I have mixed feelings about this place. First off, we're not resort people. We don't spend enough time at the hotel to warrant the extra fees. So if you like resorts, this might be your new favorite place. The pool area is really nice, including the part with the sand bottom and the huge slide was a hit. I didn't like that the slide steps were not within the viewing area of the pool, so kids are not within sight of their parents for several minutes while they make their way around. The only refreshments we ever saw (as included in the resort fees) was that a person came around one time and offered us pineapple chunks on toothpicks. We had an issue with gnats in our room and elsewhere. No, we didn't leave fruit or anything out. The view from our room was beautiful. The manta viewing area was nice. We were never around to take advantage of any of the promised "cultural events" that come with the resort fee. I called for assistance in finding an ice machine and was given a room number. Turned out the ice was actually on a completely different floor. We had a $250 hold placed on our credit card at check-in. Two or three more holds of varying amounts were added during our stay. We didn't charge anything to the room, so this seems out of line. We had a nice, large room with a fridge. If you want a microwave, none are available in public areas, but you can rent one for $10/day. Overall, the stay was fine. I think the resort fees are out of line with what guests actually get in return. We paid for parking and resort fees, both, at checkout. We received shell leis, a drawstring bag and two metal water bottles as part of those extra fees. If you plan to spend time at the resort and take part in the cultural events, you may have a completely different experience than we did.
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Jun 28, 2025Felt Robbed of My Vacation
I rarely leave reviews, but my experience at the Outrigger Hotel & Spa on the Big Island was so disappointing that I feel compelled to share. To start, Michael at the front desk was amazing—friendly, professional, and helpful. He was the one bright spot in an otherwise frustrating stay. The rooms were clean and spacious, but flies were everywhere, just as other guests have mentioned. We waited over two hours for our room to be ready, which set a bad tone from the beginning. The property was advertised as one of the more family-friendly resorts, but in reality, there’s only one pool and one small water slide. That was extremely underwhelming considering the price and expectations. There’s also no beach on-site, which isn’t clearly stated when booking. The food at Voyager wasn’t good and definitely not worth the cost, though the staff there were kind. On the other hand, the young female towel attendant had a consistently bad attitude, which really affected the overall vibe. I don’t get much time off work and was looking forward to a relaxing vacation. Instead, I left feeling stressed, disappointed, and like I’d wasted my time and money. This was easily one of the worst resort experiences I’ve had. Save yourself the disappointment—stay somewhere else.
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Jun 28, 2025Thank you Tay!
The employee Tay at guest check-in was amazing. We were so tired and confused when we arrived, and she went above and beyond to make us feel welcomed, and taken care of. She resolved any concerns we had, and turned what could have been a frustrating situation into a relaxing enjoyable experience! Thank you Tay!!!
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Jun 26, 2025
"Outrigger: We'll send you to bed hungry if it's more convenient for us. F- You."
"Outrigger: We'll send you to bed hungry if it's more convenient for us. F- You." Hours posted to Google say that Piko closes at 10pm. This isn't necessarily true. A young bar tender working June 26th 2025 was very rude to my wife when we showed up at 930pm hoping for dinner after long ride back from Volcano state park. He informed us the kitchen closes at 930pm and that "I'm just the bar tender; I'm not in charge of the web site. " So we got nothing. This really isn't a very good hotel. No water pressure. Dirty pools. And rude service that doesn't care if you're hungry. Spend your money elsewhere.
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Jun 26, 2025
V47 club
V47 club was by far the best upgrade with our room! Maria and Tessa took care of us, me and my 2 kids enjoyed the breakfast and evening snacks and beverages! If your thinking of doing it I completely recommend it made breakfast and dinner time a treat!