Wish you were here?
Hotel overview
Property information
{{title}}
Hotel details
Hotel advisories
General policies & fine print
Ratings & reviews
TripAdvisor traveler rating
3783 reviews
-
Jul 12, 2025Family trip
We had a lovely time! Will come again! Very professional and nice hotel! Easy to communicate with the staff by texting before and during stay. Everything was clean!
-
Jul 11, 2025Don't Stay at the Omni Providence
Our stay at the Omni Providence was not acceptable!! We were at this hotel for 6 nights. It gave the appearance of a classy and relaxing time away from home, but this was NOT the case. The basic operations of the room did not work. The faucet in the sink in the bathroom did not work properly. The hot and cold water did not mix. Moreover, the water came out at a trickle, absolutely impossible to wash your hands or face. The AC unit for heating and cooling did not work. Each and every night we got back to the hotel and had to have maintenance to come and fix the AC unit. That is NOT the way to spend your evening when on a vacation! It never operated. Because of this, the Omni said they would send us a bottle of sparkling wine and snacks one evening. We decided to stay in and rest up and enjoy this complimentary wine and snacks. By 10:00 at night, this never arrived!! We called and they said they would bring it up as soon as possible. Well at that time, we were ready for bed. This added insult to injury!! Absolutely unacceptable. The Omni finally moved us to a different room on the last night of our stay. We booked with a third party and the Omni said they could give us only a $300 refund. As of July 11, 2025, we have never received this refund!!! I would absolutely NOT recommend that anyone make a reservation here.
-
Jul 11, 2025
Best hotel in Providence
a very comfortable room pillows are very comfortable. Bed is very comfortable. Overall the hotel has a lot of amenities. We always stay here when we go to Providence
-
Jul 10, 2025
Saddest experience
Dirty.. rude staff.. they DO NOT ANSWER THE PHONES.. LIKE EVER! Everyone who works there gives you a different answer.. You have to wait SO long for anything you order!! HORRIBLE EXPERIENCE JUST HORRIBLE (I'm sticking with the Embassy for now on.. you are treated like a celeb there!)
-
Jul 03, 2025Nice location, but dated
Hotel was well located,.allowing us to walk post attractions and restaurants. The staff was helpful when our arrival was delayed due to missed connection. The room was fine with a comfy bed. Valet service was efficient. I agreed with other reviews that this property is very dated and in need of an overhaul. It was was clean and room AC worked well. It did not have the feel of an Omni. Hence the 3 star, average review. We were here in July, so I also felt that a pool or even a terrace for.outdoor seating would have been nice. Housekeeping was below average, not changing glassware daily, or replenishing coffee items. The toiletries are tiny and not always replenished We were initially only one itty bitty 2 inch bar of soap for the room. We had to request extra.