TripAdvisor traveler ratingbased on 3504 reviews
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Ratings & reviews
TripAdvisor traveler rating3504 reviews
AVOID AT ALL COST
We stayed there in February and their valet park damaged our car and refused to take responsibility. You can't trust them and unfortunately there's no choice about choosing how to park - you are at their mercy. so buyer beware. Not professional at all.
My wife and I went away for the weekend, The Omni Providence was in walking distance to everything. Staff was great, room was very clean and parking was easy. We had a great time and plan on going back.
Great Conference Experience
I attended a two day work conference which required a night stay at the Omni. We were served several meals throughout the conference and the food was absolutely delicious. Staff was extremely courteous and accommodating. Definitely worth a trip back!
Very good location
The location is good (connected to the shopping mall and walking distance to downtown. The hotel would be a 5 star but we have stayed in better places in Providence but they were more expensive for the 4th of July weekend.
Above and Beyond
This was my fist time staying at the Omni after the name change (previously The Westin) and I must stay I was incredibly pleased and am now counting down until my next visit! . With minimal direction or ask, I simply advised the hotel that I was celebrating a birthday for my Son. Much to our surprise, we were granted an early check in and greeted with Balloons and birthday card signed by the staff in the room. We were shocked and it was truly unexpected but it made such an impression on my Son. I would like to send HUGE THANKS to Lisa, Daysha, Carmine, Kim, Taylor, Carlos, Jen, Angelique and all those who were a part of this kind gesture.