Hotel overview

TripAdvisor traveler rating

4.5 based on 2091 reviews
Dining, amenities and activities
Know before you go
At this time there are service limitations in place. For a full list of limitations please see: https://www.omnihotels.com/hotels/houston/property-details/updated-policies-services At Omni Hotels & Resorts, the health and safety of our guests and associates has always been, and always will be, our top priority. COVID-19 has changed every facet of our world and the way we do business. In an effort to Stay A Part of Safety, we have updated our already thorough cleaning guidelines and implemented additional processes and procedures to ensure your health, safety and comfort as part of the new Omni Safe & Clean initiative. https://www.omnihotels.com/omni-safe-and-clean The Four-Diamond 378 guest room Omni Houston hotel is situated in a park-like setting in the prestigious Uptown Galleria Area just 2 miles North of the Galleria shopping complex. This luxurious hotel offers all the comforts and amenities of a resort with the convenience of an urban setting. Our guest rooms have been lavishly appointed with elegant decor and feature plush terry bathrobes and lush bedding along with modern conveniences such as high-speed internet access, work desk, voice messaging services and 24-hour room service. Guests can relax at our 8,000 sq. ft. private fitness center and Mokara Spa which features two outdoor pools, state of the art exercise equipment, and a full range of spa services along with 8 treatment rooms. The hotel is just 10 minutes by car from Houstons central business district and 35 minutes from George Bush Intercontinental Airport. Complimentary town car service is available to destinations within a 3 mile radius of the hotel including the Galleria and Uptown Park shopping complexes. Four Diamond luxurious comfort embraces style. Hotel is 100 percent non-smoking.

Property information

Year Built: 1981
Last Renovation: 2018
Air conditioned guest rooms: 378
All rooms non-smoking: 378
Floors: 11
Total rooms: 378

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The hotel charges a fee for self parking and valet parking.
Advisory The hotel charges a fee for self parking and valet parking.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Children 17 years of age and younger may stay free in same room with parents using existing bedding.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Dogs and cats are allowed. A non-refundable cleaning fee of 125.00 will be charged per room per stay. The weight of the pet is not to exceed 25 pounds. Service animals are permitted and are exempt from pet policy. If guest will have 2 or more pets in the room, they must contact the hotel directly to discuss. Typically we keep guests with pets on the 3rd floor

Ratings & reviews

TripAdvisor traveler rating

4.5 2091 reviews
  • 5.0 star tripadvisor rating
    Nice hotel in west part of Houston

    The best thing about Omni Houston Hotel? The staff. They excel at customer service. Comfortable rooms. The hotel is within a short ride of great restaurants. We used Omni for our three day convention. Meeting facilities were spot on. I enjoyed my stay!

    Mar 04, 2020
  • 4.0 star tripadvisor rating
    Great hotel experience for 20th anniversary

    Beautiful grounds around hotel. We enjoyed just walking around the pool and black swan habitat. Nice bar and dining options-we loved the Black Swan for music and dancing. The mattress was a bit hard, but other than that, we enjoyed our stay.

    Feb 16, 2020
  • 4.0 star tripadvisor rating
    Nicely done and laid out. Very good for convention

    We had a small convention at the hotel. The second floor has the meeting rooms. Very clean. Well done. The rooms were very nice and clean. The only downside is just one restaurant choice on site. And the food was not that great.

    Feb 07, 2020
  • 5.0 star tripadvisor rating
    Great stay in Houston

    Wonderful hotel in excellent Houston location. Melone the manager was very responsive and accommodating to ensure a pleasant stay. The rooms are clean and comfortable. Complimentary hot chocolate and cookies in the lobby were wonderful.

    Feb 01, 2020
  • 3.0 star tripadvisor rating
    Galleria Omni

    The hotel was beautiful - great location and amenities. However, the front desk staff were extremely unprepared for our visit, and we had to wait several hours in the lobby before they had a room ready for us. They were not transparent with us when we asked how long our wait would be. And they did not apologize or offer any sort of compensation.

    Jan 31, 2020