TripAdvisor traveler ratingbased on 2091 reviews
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TripAdvisor traveler rating2091 reviews
Nice hotel in west part of Houston
The best thing about Omni Houston Hotel? The staff. They excel at customer service. Comfortable rooms. The hotel is within a short ride of great restaurants. We used Omni for our three day convention. Meeting facilities were spot on. I enjoyed my stay!
Great hotel experience for 20th anniversary
Beautiful grounds around hotel. We enjoyed just walking around the pool and black swan habitat. Nice bar and dining options-we loved the Black Swan for music and dancing. The mattress was a bit hard, but other than that, we enjoyed our stay.
Nicely done and laid out. Very good for convention
We had a small convention at the hotel. The second floor has the meeting rooms. Very clean. Well done. The rooms were very nice and clean. The only downside is just one restaurant choice on site. And the food was not that great.
Great stay in Houston
Wonderful hotel in excellent Houston location. Melone the manager was very responsive and accommodating to ensure a pleasant stay. The rooms are clean and comfortable. Complimentary hot chocolate and cookies in the lobby were wonderful.
The hotel was beautiful - great location and amenities. However, the front desk staff were extremely unprepared for our visit, and we had to wait several hours in the lobby before they had a room ready for us. They were not transparent with us when we asked how long our wait would be. And they did not apologize or offer any sort of compensation.