Wish you were here?
Hotel overview
Location
Riviera Maya, MexicoProperty information
{{title}}
Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel.
General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
-
Karaoke Night
We love the hotel, we have a great experience during the stay here, we love the karaoke night every night at the piano bar with the experience team (Arturo, Salvador, Alan y Eduardo) was so amazing, the only bad thing that happened was in the restaurant Steak House, I have a little problem with my food and the service. We’re going back, thanks.
-
Amazing vacation
Thank for Benjamin for activities, aquaform, salsa lesson and more activities and games. Will go back, the resort is clean, safe, neat the beach. Recommend for all the family. Come from Canada and first time at this resort. Absolutely come back again
-
Mexican Paradise
We have been here for a week and already know that we will return. We are I. The El Beso section and love the privacy and quiet it provides. However, if you like a more activities based approach, it is there for the taking. Favourite restaurants to this point are La Locanda for dinner and Blue Moon for breakfast. There you will find Heydi, the hostess, who is great; and absolute dear. At lunch, we go to the buffet, Amaranto. Miguel and Victor, keep an eye on us and take care of our requests. Our day ends with a visit to the Lobby Bar where you can name your cocktail and it is promptly delivered to your table. Nightly entertainment at the theatre is varied. There is also entertainment in the courtyard every evening. All in all, a well named resort. One of our best resort stays and there have been many.
-
Experience ocean
Arrived yesterday - having a really time so far. As a solo traveller the staff have all been really lovely, Mauricio and staff around the pool are all so kind and welcoming! Lovely weather and great facilities, beach lovely sand and well kept sands.
-
Great week at Oceans
Great experience at the hotel. Our Butler Adrian was awesome and took care of us at our stay. He made sure that we had everything we needed the whole stay. Out last night there he booked us a reservation at The Sakura restaurant and it was the best!