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Hotel overview

The Ocean Riviera Paradise is a new five-star resort located on the seafront in the Playa del Carmen area of the Riviera Maya. The resort is noteworthy for its size and the extensive selection of services on offer. It boasts spectacular swimming pools, exclusive Junior Suites and Suites, a wide range of cuisine, a Despacio Spa Centre, Privilege, Exclusive Rooms and Services, a Dive It! diving center and a great choice of entertainment for the whole family.

Location

Riviera Maya, Mexico
Cancun International Airport : 33 miles

Property information

Year Built: 2016
Total rooms: 974

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment. 

Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel. 

General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. 

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 16089 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Experiencias Ocean Riviera

    A fabulous trip, from our welcome upon arrival and throughout our stay. The activities at the Eden pool were very entertaining. Rodo was always kind to me and my family, always took us into account when participating. We hope to return very soon, but it was definitely an incredible vacations.

    Jul 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Showtime shows

    Marylin is so talented!! The shows every night were so fun to watch and they were all very good!! The show tonight was so engaging and well done both the design music and dancing really were captivating. Perfect. 10/10!

    Jul 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Lobby service

    ORAYDA is the best service :-) very busy place but they were providing amazing service. I truly appreciate the good service. Thanks ☺️

    Jul 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great resort

    We love this resort because it is the only one that we found that accept us as a family of 5 to stay in the same room. There is plenty on entertainment and you can choose what your family can do. This is our third time here and the kids love it. Janay did a game with the kids that was very fun and the kids loved it and they all participated. This resort also has different restaurants that are open at dinner time.

    Jul 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great resort for a breakaway

    Myself and my fiance had the best time at the ocean riviera paradise resort. The rooms were amazing and spacious and has everything you could need. The staff was amazing making sure you had the best experience especially sexy Jules from the experience team. We did aqua fit with him and he made it so fun, you wouldn't even realize you were exercising.

    Jul 08, 2025