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Hotel overview
Location
Riviera Maya, MexicoProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel.
General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
16089 reviews
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Jul 09, 2025Experiencias Ocean Riviera
A fabulous trip, from our welcome upon arrival and throughout our stay. The activities at the Eden pool were very entertaining. Rodo was always kind to me and my family, always took us into account when participating. We hope to return very soon, but it was definitely an incredible vacations.
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Jul 09, 2025
Showtime shows
Marylin is so talented!! The shows every night were so fun to watch and they were all very good!! The show tonight was so engaging and well done both the design music and dancing really were captivating. Perfect. 10/10!
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Jul 09, 2025
Lobby service
ORAYDA is the best service :-) very busy place but they were providing amazing service. I truly appreciate the good service. Thanks ☺️
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Jul 09, 2025
Great resort
We love this resort because it is the only one that we found that accept us as a family of 5 to stay in the same room. There is plenty on entertainment and you can choose what your family can do. This is our third time here and the kids love it. Janay did a game with the kids that was very fun and the kids loved it and they all participated. This resort also has different restaurants that are open at dinner time.
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Jul 08, 2025
Great resort for a breakaway
Myself and my fiance had the best time at the ocean riviera paradise resort. The rooms were amazing and spacious and has everything you could need. The staff was amazing making sure you had the best experience especially sexy Jules from the experience team. We did aqua fit with him and he made it so fun, you wouldn't even realize you were exercising.