Hotel overview

Discover an environment of friendly service, authentic charm and exceptional value during visits to this Mexican haven.  Designed for active travelers and spa enthusiasts, Ocean Maya Royale Hotels offers a relaxed haven of pleasant and elegantly decorated guestrooms, all-inclusive access to the resort's restaurants and bars, nightly entertainment, water sports and daily activities.

Ocean Maya Royale is an Adults-Only resort, the perfect retreat for couples and anyone 18 years of age or older.


Riviera Maya - Beach
Cancun, Mexico (CUN) : 30 miles

Property information

Year Built: 1998
Last Renovation: 2010
Accessible rooms: 4
Floors: 2
Total rooms: 320

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Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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Hotel advisories

Advisory Ocean Maya Royale is an Adults-Only hotel. Children 17 and younger are not allowed at this property.
Advisory - Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
Advisory Ocean Maya Royale Spring Break Policy - Guests 23 years of age and younger are not allowed unless there is at least one (1) adult 30 years of age and older in the same room. Student or Spring Break groups ages 16 - 23 are not allowed even when accompanied by adults 30 years of age and older.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. This Hotel does not accept spring break groups or spring break individuals. For travel between Feb 01 through Apr 30, guests 23 years old or younger are suggested to travel with at least one adult 30 years or older.  NOTE - If any guest is unruly, the hotel reserves the right to ask guests to leave with 100% hotel penalty.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 9436 reviews
  • 5.0 star tripadvisor rating
    Fantastic Hotel

    We stayed here for 2 weeks in September. Absolutely loved it. Room was lovely- we had a sea view room. Cleaned thoroughly every day. We spent most of the time by the quiet pool. Was nice and clean, and had a waiter constantly walking round getting fresh drinks. We only used the main buffet restaurant for breakfast, but there was loads of choice, and amazing fresh juices. Loved the BBQ on the beach at lunchtime, and also the Mexican for lunch. All the speciality restaurants were gorgeous, and had no problems getting a table in any of them. The Japanese restaurant was great fun. Really loved Mikes Coffee bar. We used to get amazing sandwiches and cake before returning to our room after a day by the pool/ beach. Wonderfulchoice of meals in the sports bar at the end of the night. The wildlife wandering around, made such a lovely change. Would definately return here. LOVED IT.

    May 26, 2020
  • 4.0 star tripadvisor rating
    Great hotel mediocre staff

    Stayed here with my girlfriend for two weeks, the hotel was spotless and after reading the reviews of the smelly beach due to the seaweed we was a abit concerned, but whilst we stayed here the beach didn’t smell at all and was always kept pristine. Most of the staff were okay however it felt like most of the staff only cared and catered for you if you tipped them ( with the exception of the entertainment team who did a great job!). The food was average and became very repetitive but the sports bar was very good. Overall the hotel was very nice and well kept and I would recommend staying here if your abit older and looking for a quiet relaxing holiday.

    May 24, 2020
  • 5.0 star tripadvisor rating
    Arturo is the greatest!!

    Visited this resort in March 2020 with a group of friends. Great accommodations, food, drinks and friendly staff. Arturo, Rodrigo and Marena were the highlight of our trip! Will be back in Sept with an even larger group for a birthday celebration and look forward to seeing them again! Seriously, if you visit you will know who they are! Arturo’s personality has him standing out of the crowd immediately! These guys are the best at entertainment, day or night, and will go out of their way to ensure you’re having an amazing time. Even when the resort doesn’t have scheduled entertainment, they stick around and make sure you’re enjoying your stay. Honestly, just phenomenal people! Can’t wait to be back!

    May 14, 2020
  • 5.0 star tripadvisor rating
    I love Ocean Maya Royale!

    This was my second visit to this property and I LOVE it! I went in October 2019 as well and they did some upgrades and added a sports bar. I usually travel solo, but both visits to this property were with friends. However, I would return here alone as it is not as couple-like as other adult only resorts. It's a smaller property, which I like because I don't want to get exhausted walking from the main lobby to the beach. The food is outstanding and there is very rarely a wait for the a la carte restaurants. The staff is amazing, especially El Tigre (Hebert) and Oli at the lobby bar. Francisco and Eduardo in the restaurants are top notch as well. Love them all! The rooms can be noisy depending on your neighbors. I would recommend a top floor so you don't hear furniture dragging across the floor. Although the coastline had the seaweed, OMR created a netting to keep it from their beach. I love Playa del Carmen. The vibe in the Riviera Maya is much more relaxed than the Cancun area. I also loved 5th Avenue for the shops, people watching and restaurants.Again, LOVE LOVE LOVE this property and can't wait to go back!

    May 09, 2020
  • 5.0 star tripadvisor rating
    Well Done OMR

    We’ve just returned from OMR on 28 March and were among the last guests leaving before the hotel closed due to the virus as were all the other hotels in the area. We stayed for 11 nights and had stayed there twice before so we knew what the hotel was usually like when it was in full swing. Obviously this time it was much quieter as guests left daily and the buffet restaurant and al a carte restaurants closed but the El Charro at the beach was open all day. This might sound grim but we actually had a fantastic holiday! The weather was perfect, the beaches deserted, the food and drink was plentiful and very good but the staff were incredible, so upbeat, friendly and professional, a credit to the hotel and their beautiful country. We send our thanks and best wishes to everyone at OMR and their families and hope to see you next year when normality resumes.

    Mar 30, 2020