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Hotel overview

Get exclusive perks during your getaway at Occidental Punta Cana. Travel now through December 22, 2022 and receive:
 

• Additional $200 in resort coupons per room


Valid in Superior Royal Level room categories. Terms, conditions, and restrictions apply to resort coupons and vary by resort.


Located on Punta Cana’s famous Bávaro Beach along a seemingly endless path of stunning white sand and vivid, turquoise waters, sits the all-inclusive Occidental Punta Cana. Enjoy the tranquil atmosphere and Spanish-style architecture while being surrounded by tropical gardens and breathtaking views. The resort features over 860 colonial-style rooms that are ideal for either families or couples, up to 11 restaurants, 10 bars, four swimming pools including one with a spectacular waterfall, and live music shows and Latin dance classes at the Mangú Club. Enjoy all the water sport action available under the tropical sun, like windsurfing, water polo, scuba diving, plus other sports activities within the hotel’s facilities. For those seeking a more elevated experience, Royal Level accommodations offer our best views, unlimited access to our specialty restaurants, private check-in, personalized concierge service and much more.

Location

Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 15 miles
Casa De Campo, Dominican Republic (LRM)
Punta Causedo-Santo Domingo, Dominican Republic - Las Americas International Airport (SDQ)

Property information

Year Built: 1999
Last Renovation: 2011
Floors: 3
Total rooms: 852

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory STUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. 

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 12344 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    My birthday caribean experience

    Room service- perfect Towels - sometimes I couldn’t find towels to use on the pool Food service - people working very kindly, all nice people Specially for Sofia Yeon, Cristina Medina, and the person that prepare tacos both very very kind. Overall- a place that brought good experience and good memories

    Jul 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect Holiday

    great service at the restaurants esp. at the restaurant at the beach. the beach and the resort are beautiful as well. very happy! :)

    Jul 28, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    my stay

    Overall good stay if not leaving hotel, arranging transportation via staff to other sites no recommended, they listen but driver does what he pleases

    Jul 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing chilled Family Holiday

    The holiday was amazing from the moment we checked in and until we left. We were a family of 3 from the UK (Female 52, Male 52 & Male 16) and we stayed at Royal Level. Would definitely recommend Royal Level over standard, its worth every penny. Upon arrival we were taken to the Royal Check in, which was quick efficient and friendly. Cases were taken to the rooms by the Bell Boys. The room were spacious, with plenty of clothes storage, very clean and beds were very comfortable. The bathroom was large with a good shower. Towels were changed every day, twice if needed. There was a hairdryer attached to the wall next to the sink. The view was of the beach was amazing. Never used the jacuzzi tub on the large balcony. We had a welcome platter of fruit, bottle of Cava. Beers, soft drinks & bottled water were filled daily in the fridge. Meals could be taken in any of the buffet or speciality restaurants, but we chose to eat breakfast lunch & dinner in the Royal only restaurant. There was a menu with plenty of choices which were cooked to order. All our meals were good, much better than what we saw at the buffet and speciality restaurants. The staff were very friendly and helpful, and would remember our preferred drinks. The Royal Beach bar was fabulous, serving branded alcoholic & soft drinks and also bottled water. The cocktails were great, and would also make them to order. Never really had to wait for drinks, as no queues. The Royal part of the beach had plenty of shade and beds at any time of the day. No need to reserve seating! There were two whirlpool baths by the bar, one was warm, but the other was colder than all of the pools and the sea, which was lovely. The rest of the hotel grounds and pools were well maintained and very clean. We all had a really relaxing holiday and cant wait to visit again.

    Jul 28, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Dissatisfied. Room ac vents with mold

    Totally understaffed in all categories Entertainment was average. Bingo was good, pool area needs improvement (cleanliness)

    Jul 28, 2025