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Hotel overview

The Occidental Papagayo – Adults-Only hotel is a fantastic adults-only experience in the Gulf of Papagayo on the stunning west coast of Costa Rica. Guests can enjoy both the comfort of the All Inclusive program and the exotic fauna in the vicinity. The hotel features spacious and bright rooms, designed with everything necessary for the enjoyment of guests in an adults-only environment. To enjoy the area of Guanacaste and Culebra Bay even more, there is nothing better than making the most of activities such as diving, cycling, guided tours, kayaks and many more options. You may also opt for the most reinvigorating relaxation and enjoy the fantastic pool and relax in its beautiful outdoor gardens. The hotel provides a magnificent culinary offering, including 2 international à la carte restaurants and a buffet with international food, as well as a snack bar and lobby bar with excellent views.

Property information

Year Built: 1995
Last Renovation: 2007
Accessible rooms: 2
All rooms non-smoking: 169
Floors: 1
Total rooms: 169


Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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Hotel advisories

Advisory *Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
Advisory *Important Note* Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
Advisory STUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 6748 reviews
  • 3.0 star tripadvisor rating
    Beautiful resort but needs improvement

    Well, you get what you pay for. The rate is enticing considering that it is all-inclusive but the resort is clearly in need of a lot of improvements. The staff do not seem to excited to be there and the ones that do show emotion seem to be faking it. The food is very sub par. For example the powdered scrambled eggs which were just awful. Plus the flies in the dining room. While they have shuttles to get you around there only seems to be one so you will wait...and wait. If your room is in a farther out building do NOT try to walk there at night.You WILL get lost and there are no signs explaining where you are or how to get to your building. Plus the map that you can get on your phone is useless. It just makes no sense. The linens and curtains need replacing but the bed mattress was awesome. The grass areas were brown and dying. You might not think that the grass is a big deal but when you go to a country for its natural beauty, it kinda is. It's sad because the place is beautiful but it just seems to be falling apart. You can tell that at one time it was amazing.

    May 27, 2023
  • 1.0 star tripadvisor rating

    We were charged a cancellation fee on a reservation we didn’t make and didn’t know we had until we checked in. We told them that was not ours but three days into the trip they charged us a no show cancellation on that reservation. We were unable to get anyone to explain to us how we could cancel a reservation 7 days before arrival we didn’t know we had until arrival. No confirmation number. No deposit on that room. We still haven’t heard back. They keep putting us off. Horrible customer service.

    May 26, 2023
  • 5.0 star tripadvisor rating
    A trip without kids!

    This was an anniversary trip and it was the best so far. When we open the door to our room we had chocolate cover strawberries and chocolates. From there, the service was great, staff was very attentive, friendly, nice, and kind. My husband and I enjoyed the food, drinks, surrounding, and activities. Shoot out to Juan, Diana, Maria Jose, Flora, and all the other wait staff, bartenders, and even the people at the beach selling items were super friendly and nice. Overall, this was a great trip, had a lot fun, and the views were breathtaking. We are from texas so the beach was a different kind of experience. Yes! To the blue water lol. Thank you, Occidental Papagayo for a great experience!

    May 25, 2023
  • 5.0 star tripadvisor rating
    awesome vacation

    Loved everything about the hotel it was such a great stay here and the food was amazing consistently !!! Everyone was so kind to our family. Would definitely recommend this hotel to friends and revisit again.

    May 23, 2023
  • 4.0 star tripadvisor rating
    Most Enjoyable!

    You will not be disappointed if you stay a week or more at Occidental Papagayo's. The food is delicious. A lot of variety. The staff try their best to make sure you are having a lovely time. You can arrange excursions once you get to Occidental Papagayos right with their tour company on the front desk. The resort is clean and a wonderful place for couples or singles.

    May 22, 2023