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Hotel overview
Get exclusive perks during your getaway at Occidental Caribe. Travel now through December 22, 2022 and receive:
• Additional $200 in resort coupons per room
Valid in Suite Premium Level and Suite Royal Level room categories. Terms, conditions, and restrictions apply to resort coupons and vary by resort.
Occidental Caribe is All-Inclusive for adults, singles and families, where all meals, wines, local and international beverages, land sports and non-motorized water sports with equipment and some instructions, entertainment, and other activities are
included in one single price.
The hotel has 798 guest rooms and suites surrounded by tropical gardens covering an area of 400,000 m sq.
Located directly on the beautiful white sandy beach of Bávaro, Punta Cana, Dominican Republic.
Location
White sandy beach of Bávaro, Punta CanaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - The hotel will not accept any Spring Break groups. If the hotel does make an exception the following policy will be strictly applied: Students / youth are considered by the hotel as anyone between 16 and 23 years old. They will be required to sign a responsibility letter agreeing to leave the hotel if there is a disruption. Upon check in each student / youth will be required to leave cash deposit of $400 per person - no exceptions and cash only. Minimum age requirement for hotel check in is 18. Any guests under the age of 18 will require a chaperone. 1 chaperone is required per 3 students / youth under the age of 18. Minimum age for a chaperone is 28.
Legal drinking age in the DR is 18. Any guests under 18 will be given a wrist band that will not allow them to have access to alcohol at any venue and will also not allow them in the disco. All guests are required to wear wristbands. The cost for a lost wristband is $250 - no exceptions. The hotel does reserve the right to ask any student / youth to check out of the property if the hotel policies are not fulfilled without the right to a refund for the remaining nights of the reservation.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
***Important Information for our guests***
The Dominican Republic imposes various restrictions each year for Easter. The restrictions usually begin the Thursday prior to Good Friday, and run a few days past Easter Sunday. The following regulations may be enforced:
*Motorized watersports may be banned
*Non-motorized water sports may be limited, or banned
*Alcohol consumption may be restricted (most resorts obtain a special permit which enables them to serve alcohol to nonnative persons during the ban)
*Music may be limited or silenced
These guidelines are currently vague because actual enforcement by the local government does vary greatly from one year to the next. Each year the actual policies are not published by the local authorities until just prior to Easter. These rules are designed for the safety of everyone, as beaches get extremely busy during this period.
Ratings & reviews
TripAdvisor traveler rating
18287 reviews
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Jul 31, 2025Travelling from the UK ?, find another hotel !
Where to start, flown half way around the world, no transfer at Punta Cana airport, although, not the hotels fault. Arrive at hotel, bus boy, fails to bring luggage to room 1hr after check in, miss the first pre-booked meal. Room, Premium Suite, no balcony, no bed for my daughter, after being promised at check in it would be there in minutes, it arrive 4hrs later at 10:30, the maid stuck a sheet over the mattress, provided no pillow and left. The “camp bed “ head board was mouldy and looked like it had been used in the local prison ! Don’t expect everything to work, lights, shower heads, toilets, wardrobe doors, drain covers damaged with metal spiking your feet in the shower. Then the food, pre-booked meals in the restaurants, orders messed up, staff slamming plates on the table + stomach aches a plenty ! Arriving at weekends ?, double the amount of people, people arriving for pool parties take precedence over long term holiday goers ! The que for the main food hall is insane ! Outside pool area and beach, the one good thing about this place. Seriously, if you’re coming from the UK, find another hotel, it’s poor to average. Won’t consider the Barcelo chain again !
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Jul 30, 2025The Wedgeworth family vacation
Where do I start, the resort is simply beautiful. My husband and I brought my mother and his mother with us and they had the time of their life.! Although all the people working at the resort seemed very nice, Stephanie Chen Carvajal and Alondra Nunez both ladies working at the front desk always went above and beyond to make sure that we were always comfortable and Happy 😊 The pools are wonderful and the entertainment crew are fabulous. If you have the opportunity to meet a woman named Cindy Serrano, your life will change for the better, she is heaven sent and almost knows what you need before you even ask her and will have it in your room waiting for you, i wanted or needed for nothing when she was around, thank you girly. Also make sure to stop by the Alhamabra Bar, the BEST bar on the resort, look for Ana Maire, she is so sweet and will make sure you always have a cold drink. We visited all the restaurants except for the Dominican restaurant and they were all delicious. Our favorite was the Tokyo restaurant. Last but not least, when it's time to check out make sure you ask for Wilkins, he is the best, he make sure all are luggage was waiting for us at the shuttle and made sure we were on the shuttle and off to the airport. Thank you to the while team at the Occidental Caribe.
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Jul 29, 2025
Thank you Clifford
We had a lovely experience with Clifford. He was very friendly, approachable, honest and helpful. Everyone knew Clifford! Thank you for being so welcoming! Regarding the hotel, amenities, service, food, etc. Is definitely a low rating.
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Jul 29, 2025Outdated broken facility
On arrival we found check in to be extremly slow We got a room on the right tower of the reception area when we got in room was dirty hair on floor and in bathroom.area no water pressure from shower safe did not work phone did not work towels and sheets wernt clean room floor and beds where extremly dated went back and they gave us a room on the opposite tower Second floor close to the casino the room was a lot better than previous .On our second day we came back to the room with 3 maintenance works in the bathroom floors where all wet we left and came back after housekeeping had gone thru went to use the bathroom at night complete bathroom was wet from the ceiling down that continued like that for remainder of our stay.Althouh we know we where in a Spanish speaking country we thought that staff would have been more fluent in English snack bar staff was great so was most of the bar girls the girl at the entrance by the buffet was always smiling and we much appreciated her service Food for us was not the best booking a resturant was impossible and also with that there was no guide on how and where these resturants were located on check in.Pools beaches and pools was nice though
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Jul 29, 2025
Worst Resort I’ve ever stayed on
When I say u would NEVVVERRR stay at this hotel again. I don’t even know where to start! The check in time was LONG nobody walks around to give any drinks on arrival. Now, the first room we got absolutely disgusting as you walk in there was dirt all over the wall, the bathrooom omg rust on the bottom of the tub very outdated the soap holder BROKEN hanging, tv was sitting side ways, the bedddddd broken blood stain on the sheet and pillow case . Went back downstairs to ask for another room, they said I have to wait till the next day 3pm!!! I couldn’t sleep! (Don’t get any rooms to the RIGHT of the front desk) went my excursion came back asked for a new room, got (left side) 8 times better than the other room a bit more upgraded, floors better, washroom better. THE FOOD!!!! HORRRRRIIBBBLLLLLEEEEEEE i literally ate pasta for 7 days straight (tomato sauce, bell peppers) had to add ketchup, hot sauce, salt and pepper for it to taste good and pineapple as dessert 7days!!! To me it’s more of a LOCAL hotel I think my group were the only Canadians on the whole resort. The only people who can speak a little bit of English is the front desk, and bartenders(some) other than that nooo English not even a little. You go to Mexico and they’re English is good everybody, punta Cana NOPE!!! They don’t announce anything activities going on, the club in the basement smells like moldy musty water, which ended up being right! Because one night it rained hard and the basement was leaking water puddles on the floor they obviously don’t have the proper machine to get out the smell, seen the workers scooping up water , mopped it up and that was it! JUST BELIEVE ME WHEN I SAY DONT BOOK THIS HOTEL! YOU WILL BE UPSET, YOU WILL FEEL LIKE YOUR MONEY WENT DOWN THE DRAIN! Thank God we found a nice driver who took us off the resort to party