Wish you were here?
Exceptional, fully renovated rooms await your stay in the Resort Tower at the New Nugget! Featuring upgraded amenities like Keurig brand coffee makers, hair dryers, i-Home units and free Wi-fi in every room, you'll love the beautiful, comfortable new space. Relax into the sumptuous new bedding in the modern lodge themed rooms while you enjoy surrounding Reno skyline and Sierra mountain views
General policies & fine print
Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds. Guests may pay with cash upon departure, however a credit/debit card is required upon check in.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
• Unlimited access to the pool
• Unlimited access to the health club
• Internet access in-room and hotel
• In-room bottled water
• Valet and self-parking
• Shuttle to and from the RNO Airport
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Tourism Surcharge Fee - A mandatory hotel-imposed Tourism Surcharge fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed Tourism Surcharge fee may not include tax and is subject to change. The hotel can provide current fee upon guest check-in.
Non-service dogs or pets are not allowed at the Nugget Casino Resort.
Ratings & reviews
TripAdvisor traveler rating4563 reviews
Consistently going down hill.
Been coming here for over ten years. Checked in for three nights for work. Getting up at 5am every day. There are always people in the halls talking at all hours of the night. On night two, I got back to my room at 9pm. Apparently, there was some flooding a few doors down from me but I was instructed by a maintenance worker that if my floors were not wet, I could go to my room, which I did. I took a shower and went to bed but not before finding some very long women's hairs stuck to the shower wall. At 9:45pm, there were maintenance workers dragging equipment down the hall and yelling. By 10pm, I had enough and called the front desk. They informed me that I had to change rooms! Here I am, in bed and tired from a 14 hour work day and they want me to get dressed and change rooms??? As I exited my room, I was pissed. I yelled at the maintenance worker about the noise and he laughed at me. I cursed him out and he cursed back. All the front desk could do is apologize and offered to refund me 2 nights resort fees which I said was not satisfactory. I filed a security complaint against the worker. Before moving to my new room, I went back to find out the name of the company who was doing the cleaning and told the rude employee that he is a piece of poo. He then threatened me as I walked away, calling me names and demanding that I turn around. I felt that my life was in danger and the hotel simply doesn't care. I WILL NEVER STAY HERE AGAIN AND MAKE SURE THAT EVERYONE HEARS ABOUT THIS.
My personal experience
My personal experience was great from a fast check in to all amenities where accessible with great staff. Rooms where clean and for the price you beat.....I left knowing that my next trip to reno sparks will be at nugget
Best casino in reno
Most of the dealers are friendly and refer to you by name after you present your players card. The oyster bar has amazing food and very affordable prices. The nugget has some new slots, but should invest in more.
Staff was very unhelpful on numerous things when needed help or had a problem with billing it was always somebody else's fault.. did not offer anyting to accommodate the inconvenience they caused me. Even after explaining because of them I have not left town because I couldn't it was sorry I don't know what to tell you....
I love Nugget
I usually stay here when I visit Reno. I love the staff everyone is very nice and professional, with the acception of some the management picking and choosing who to enforce covid rules on. I won't hold against the rest of the staff. The best part of staying here is every single person from housekeeping to dealers and bartenders make it a personal experience. They all really engage in conversation and this is what makes the nugget stand out from other casino resorts. Im so happy to see you open again and can't wait to attend another concert *hint* Selena tribute *hint* hahaha