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Hotel overview
Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & Spa will offer a unique Unlimited Luxury® experience. Facing the Caribbean Sea on a white sand beach, the 553-room resort is a short 10-mile drive from the Cancun International Airport. Enjoy the best of both worlds with modern design and luxury accommodations infused with elements of nature including a lazy river. Rest and relax at the Dreams Spa by Pevonia® - designed to look like the region's remarkable cenotes. Play in the water park or enjoy the infinity pool.
Location
Quintana RooProperty information
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Hotel details
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
4565 reviews
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Jul 01, 2025Great restaurant
Arnoldo was amazing at himitsu ! The teppanyaki was the best ever , so fun and Arnoldo is hands down the best for attentiveness and attention to detail !
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Jul 01, 2025
Wonderful experience because of wait staff!
Arnoldo Perez, And Ricardo And Chef Javier at Himitsu Teppanyaki were wonderful and excellent Serivce! They were so friendly and made the experience so much more fun! Our kids loved it and had a blast because of how kind and entertaining they were. We definitely will be back and tell all our friends to request them! Wonderful Serivce!
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Jun 30, 2025
Great
Russell the pool guy server was absolutely amazing! He treated my family like VIP! Always making sure from food and drinks always filled! Amazing service, great with our kids. He went above and beyond for my family and friends! He’s one of the best servers! Give him a hefty raise!
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Jun 30, 2025
Excellent Destination Wedding
I just got back from my Son's wedding, destination wedding for us from Vancouver, BC. It was nothing short for a magical wedding. Estefany, the wedding coordinator and her team was amazing, nothing short of spectacular. The entire experience was flawless and every detail was executed to the tee. Estefany took time to understand the Vision and made sure every part of the celebration was perfect. The huge shout out to the chef and culinary team as well. Each event the food was absolutely divine. Chef Puran, we are so grateful. The guests could not stop talking about the flavors and the creativity of the menu and your personalized touches. Puran you went above and beyond to ensure our needs were met. Hair and Makeup team at the Spa was amazing as well. I would highly recommend Estefany and her team as your perfect wedding coordinators and Puran (chef) to ensure your guests leave each event praising the impeccable food. Thank you Dreams Natura Resort and Spa for making our events flawless and royal.
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Jun 30, 2025
Dream wedding
Grace my wedding planner was the absolute best! Grace made my dream wedding come true. Throughout everything Grace was there for me and once arriving she made me feel so special and attentive. All my stress went away with Grace, she is the absolute sweetest and I couldn’t be more thankful I had her as my wedding planner. As well as all the staff they made us feel like royalties. Christian was also the best helping me throughout both events. I had the time of my life from the welcome party in the shallow pool to our wedding! Our family can’t wait to come back.