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Hotel overview

Nestled amidst tropical gardens of shady palm trees, fragrant hibiscus and plumeria, these family-friendly condominiums provide the perfect setting for a relaxing tropical retreat. Fronting one of the island's most beautiful bays, the resort features sparkling swimming pools, shuffleboard and giant checkers and condominium-style accommodations featuring flat-screen televisions, and fully-equipped kitchens with new ranges, refrigerators, dishwashers and a microwave oven.

Visiting Napili Shores Maui by Outrigger is like staying with a best friend. The surroundings embrace you with warmth and hospitality, from the fragrant plumeria blossoms and well tended gardens to the private oceanfront at Napili Bay. You'll be entranced by spectacular views of Molokai and Lanai, and the Humpback whales that entertain offshore from December through April.

Napili's quiet neighborhood is as comfortable as your own backyard. But posh Kapalua Resort is just minutes away if you get the urge to dress for dinner or to challenge your game on championship fairways. 



Kahului, HI, USA - Kahului Airport (OGG) : 32 miles

Property information

Last Renovation: 2006
Floors: 2
Total rooms: 152


Hotel details


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Hotel advisories

Advisory The following mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out. Damage Protection Charge: USD $59.00 plus taxes (one time charge) per room This mandatory fee is subject to change.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Minimum night stay requirements may apply for your reservation.

A major credit card is required upon check-in to cover phone or incidental charges.
Convention attendees cannot book this property for their convention stay, they must book through the proper convention source.

Convention attendees that violate this policy will be responsible for paying any higher rates and may not be eligible for any promotional offerings.  

Student and young adult groups (age 22 and under) will only be accepted with prior written authorization by Outrigger.

Porterage is not available at this property.

Room requests are not guaranteed and are based on availability at check-in.

Rollaways/Cribs are not available.

Air conditioning is not available.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 823 reviews
  • 2.0 star tripadvisor rating
    Bad Experience

    This place is absolutely beautiful! I just had the worst experience with the staff at the hotel I’ve ever had in my 67 years of travel. My wife needed to use the facilities and our room key didn’t work. The receptionist announced over the intercom we have a very angry guest whose key isn’t working. She berated my wife and then when we asked to speak to the general manager, he berated us as well. Nasty people!! We walked back and forth to the desk only to be argued with each time. Beautiful place, heed this note or your vacation can end on this sour note.

    Mar 28, 2023
  • 3.0 star tripadvisor rating
    A chance to improve

    I’ve been coming to Napili Shores for 10 years and I have to say unfortunately it’s gone a bit downhill. There is no security guard that monitors at night like before, keeping rowdy guests at bay. This is a chill spot. Not a party resort. My condo hasn’t updated their facilities for years, uncomfortable beds and people were smoking pot below my family members studio. I have no problem with smoking pot but not in the studio, go to the parking lot or beach/bluff area. I feel like the prices have gone up with no improvements to the general area or individual condos. There are a lot of views on Maui so be careful that you find a balance with price and accommodation. Also, no recycling? For an island that is trying to protect the aina, to have no ability to recycle is really upsetting.

    Mar 03, 2023
  • 5.0 star tripadvisor rating
    Always a great time at Napili Shores!

    Just logging on to give a shout out to Napili Shores staff on our most recent visit this December. Great customer service from Angel, Nate and many more! We always enjoy staying at this resort. Convenient location much calmer than some other areas on the island.

    Dec 30, 2022
  • 5.0 star tripadvisor rating
    Just wonderful. So grateful for this space and the lovely humans that keep it running!

    I stayed here for a week on my own and was pretty amazed by how supportive and kind the staff were. Mostly families stayed here which was nice too. Traveling alone as a young female can be a bit challenging sometimes and I'm happy to say that I felt safe and taken care of. I had a package arrive the day after i had already left for home.. the staff and manager were so helpful in getting it sent out to me right away. Overall experience at Napili Shores 10/10. Mahalo!

    Dec 11, 2022
  • 4.0 star tripadvisor rating
    Beautiful, Lush Property Located *Almost* on the Beach in Napili

    My husband and I stayed here for 3 days during Thanksgiving 2022 and had never been to this area of Maui before. We were pleasantly surprised once we arrived and found a spacious studio unit located on some of the most beautiful grounds of any resort we have visited in Hawaii! The grounds were absolutely gorgeous, with healthy and colorful palms and plants, and staff constantly patrol in golf carts to monitor. Staff members are always friendly to guests/ condo owners, though it is a bit of an adjustment to remember they are only open until 7:00 pm (which can be inconvenient, as you trade in your beach towels for new ones there). There are some electric grills around that are convenient to cook on, and we did not experience a line for these during our visit. This is not true, however, for the Gazebo breakfast/ brunch restaurant onsite, which is the *best* on the island and has folks lining up everyday before its 7:30 am opening (it is well worth the wait!). There is no direct beach access, but the walk is literally a few feet. Beach itself is fantastic for surfing, but make sure to seat yourself farther up on the beach than you think you should if you want to avoid a sneaker wave soaking all your things. Some caveats that keep it from being 5/5 stars is that the unit's bathroom was a bit dingy and dirty (though the rest of the condo was pristine) and if you do not have a car, it is a difficult trek to a store to get things like groceries, contact solution, and other sundries. The A/C unit in the condo was locked so that it did not get colder than 72 degrees, which my husband found a bit difficult for sleeping. Also, there are two pools onsite but only one hot tub, which was monopolized by one 7-member family almost the entire time, at all hours of the day, so that there was almost no chance to use it without squeezing in with this same handful of people. Chairs and space by the pools were abundant, however. Overall a great experience and we would absolutely like to return for another visit next year!

    Nov 29, 2022